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Choco Boo is doing very well and is all slap happy! The ONLY reason I didn't give a 10 for overall rating is because they don't cover the cost of the D.V.M. . . . Otherwise I would have given a score of 10. Working with Trupanion was easy and went very smoothly. They finalized 2 claims and mailed our checks out within 10 days of receiving.

My English Bulldog required bilateral entropion. For those that do not know what that is, it is simply the surgical procedure that removes skin around the eyes due to inward folding eyelids. This condition caused my dog constant eye irritation and more importantly, corneal ulcers. Thus, my dog endured the procedure which went well. However, the aftermath was quite scary. My dog didn't recover well and required multiple doctor visits afterward. Her appetite disappeared and she was completely lethargic and expelled no energy. She coughed and was wheezy and she had diarrhea. Her eyes were completely fine though. After three more vet visits, blood tests, and full x-rays, she was diagnosed with suspected pneumonia as a result her breed type. We incurred A LOT more costs than expected. Luckily we have TRUPANION insurance and they covered the surgery and all post-operative complications so far including the full blood tests, x-rays, and medication. I am extremely pleased that Trupanion considered all her post-operative complications under the same deductible as the bilateral entropion. I have full faith in Trupanion as a fair and compassionate pet insurance that recognizes the financial burdens that pet owners face. I would definitely recommend Trupanion insurance, especially if you have a breed that is high risk to many complications.

We recently submitted 2 claims, 1 for each of our dogs, they required different medical assistance and the follow up from Trupanion was fantastic. Both claims were resolved in a timely fashion and to our satisfaction.

I've been really happy with the customer service from Trupanion. Once I met the deductible for my dog's condition, they have been refunding me at 90% very quickly. The only issue is for every illness, it is a different deductible.

Truepanion is not only an insurance company, they are people who also have pets and big hearts. I am so gled I have trupanion, I didn't have a claim in four years, then our dog, Quigley , got sick. If it weren't for the Trupanion team and all their help and support, our quigley would have died because we would not have been able to get his medication without insurance. It may be another expense to consider, but in the long run well worth it. Claims are prompt and courtious with follow up questions about Quigley;s health. They are really deoted, I am quite inpressed!!!Leigh

ALL WAS GOOD, DIDN'T REALLY EXPECT THE REFUND THAT I RECEIVED SO WAS VERY HAPPY WITH THE OUTCOME WITH THE INSURER. THANK YOU

Trupanion very quickly serviced our claim and met all our expectations. They are everything we hoped for in a pet insurance company when we signed on.

great company quick reimbursement

I absolutely think Trupanion pet insurance is amazing. There are no hidden clauses that they will lower the payout amount if you make more than the national average amount of claims that other insurance companies do. They process claims in a timely manner and have lived up to their commitment to provide 90% coverage with no hidden clauses or hassles. I recommend Trupanion to anyone who asks about pet insurance.

I am spreading the word to family friends and work friends who own a pet to get the best insurance for there little friends with Trupanion. Trupanion is caring and very responsive and do care about every single family member of the trupanion family