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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Excellent Service

My dog developed a bladder problem that required a lot of expensive testing and medications. Within 2 weeks of submitting the claim, Trupanion accepted it without issues. The claims rep was professional and kind and I received the reimbursement checks quickly.

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8

out of 10

love it

I recommend Trupanion
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: Over 8 years

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10

out of 10

Amber

I haven't yet received my insurance check. I am sure it is on it's way. I have to say with all the anguish and stress of dealing with Ambers illness, with the testing and different diagnosis until we can get it right, it is so very draining, but it is also so comforting to know that the trupanion insurance is there working for me. This has been the easiest part of Ambers illness, it is so easy to complete and send the claim form. Then I just sit back and wait for the check. I wish my own medical insurance was so easy. And the only reason the claim took 3+ weeks is that she has now been sick on and off for 3 months not that trupanion is taking a long time with the claim
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: Under a year

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10

out of 10

Superb, empathetic, wonderful!

My beautiful greyhound was initially misdiagnosed with arthritis, later found to be cancer - osteosarcoma. Trupanion has not only paid 90% of her eligible costs, which are considerable, but also reversed their decision not to pay the bill including the arthritis diagnosis, since it was incorrect. My other hound is also covered by Trupanion, and although thankfully his claims have been for less serious conditions, we received the same level of caring service. I cannot say enough good about them, nor can I thank them enough.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Greyhound
  • AGE OF PET: Over 8 years

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9

out of 10

I am VERY pleased so far

I love the customer service they have been very helpful. Process has been very easy so far. Couple. I have been recommending them to all my clients. I will never go without pet insurance again. What a peace of mind it gives you.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Trupanion has provided excellent service for 9 ye

I have had 3 Great Dane X Black Labs and 2 cats covered since late 2005. I have experienced consistent, quality service with every claim over my 9 year histoy with TRUPANION. (Initially Vetinsurance). Paying Pet Insurance monthly premiums has proven to be a cost effective way for me to ensure my pets get the best care possible. It is the only way I have been able to afford costly veterinary care for them. Outstanding service and support for costly ACL surgery for my first dog Bobby. They sent me a sympathy card when he passed away. My current 18 month old Great Dane X Black Lab, Oscar, started having grand mal seizures 5 weeks ago. I had to take Oscar three times to London's Emergency Vet Hospital. Trupanion paid the Vet Hospital directly through Claims Express as I didn't have the money to cover these costly bills. What a godsend that was. This week I had to take Oscar for an emergency admission to the Neuro ICU at the Guelph Veterinary College. I am 100% satisfied with Trupanion's service and support when I had to call them in the early hours of the morning not knowing how to proceed. The person I spoke to was compassionate and calm which helped a great deal. She explained what I needed to do and faxed the Claim form with Oscar's name and Policy number on it to the Hospital within minutes of the phonecall ending. Trupanion has processed all of these claims quickly and payments were made within the week. Today the costly medication bill was processed and approved withi

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10

out of 10

Excellent service

I love trupanion. I process my claims at the vet so I only have to pay the uncovered amount ( no waiting two weeks for a check). The customer service is exceptional. They know you when you call ( no looking for or waiting to find an account no.) and the reps are soooo courteous. I once called a and through an issue with my blue tooth got disconnected and the rep I was speaking to called back within minutes. I joke that my dog has better insurance and medical care than I do. I am very happy with the service I receive and with a puppy who gets into everything the policy has already paid for itself in my savings.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Airedale Terrier
  • AGE OF PET: Under a year

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10

out of 10

Insurance allows me to make best decisions

Having insurance allows me to make the best medical decision for my dogs without hesitating due to cost. While it's better not to have health issues with your pets, it's great to know you can get the best care without financial worries.

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10

out of 10

only way to go, well worth the premium

I have a high energy dog, with high risk of accident to limbs and spine. Insurance is the only way I can afford to keep my dog healthy. Claim was quick and as expected. Great company to deal with
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shorthaired Pointer
  • AGE OF PET: 1 - 8

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1

out of 10

One disappointment after another

My vet recommended we check out Trupanion, wish I never did. After paying premiums that were VERY expensive compared to others out there, they DENIED my claim after weeks of going back and forth saying they needed more paperwork, that they never got the records my vet sent even though they sent it THREE TIMES. The customer service agents I spoke to were rude and not very knowledgeable or helpful. Everyone I spoke with told me something else. They were looking for reasons to not may my claim, just because my baby had a reaction to some food we tried last year, now they won't pay anything because he just has allergies according to them! Waste of money!

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