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I researched and compared several pet insurance providers before my new puppy came home. I chose Nationwide because it had a variety of options, and the Wellness option was important to me. I have been very pleased with the coverage and service received, and this gives me peace of mind . I have recommended Nationwide to my friends.

Plans are affordable, and the options are comprehensive. Establishing an account is easy and processing time for claims is reasonable. The best part of it was when Sophie fell ill and I received calls from ASPCA, they were more concerned about her recovery than bill details which is a very humane approach.

I used to have PetPlan for my fur babies, but switched to Nationwide. I was hesitant to switch at first as I had been with Pet Plan for years but they were switching underwriters and the coverage/cost was changing. Nationwide has been amazing!!! My 5 year old chocolate lab had to have both ACL's replaced (months apart) and Nationwide reimbursed me 90% of the costs. Their customer service is outstanding and the services they offer are the same. I would recommend Nationwide to anyone with fur babies!

I've had Nationwide (formerly VPI) for several years. Nationwide has even improved upon VPI. Their standards are clear, and they pay claims without hesitation. When one of my cats died, they sent me a condolence card, a gift card, and a refund, none of which I expected. Once, I called and told the rep. they were losing money on me, and he said Nationwide had this Insurance simply to help animals and their owners. Think about it: a company this huge, putting themselves out there, knowingly taking losses. Yet, it's a wonderful marketing campaign strategy for their company, to draw in customers for homeowners, auto, life, etc. The concept is brilliant, and I am so very thankful for this insurance. Oh, and I have friends who have Banfield, and they end up paying huge costs out of pocket. With Nationwide, once you pay your premium and meet the deductible, 90% of your costs are paid to you. I recommend this company to anyone with pets, especially new pets.

The insurance helps so much and saves a lot of money in the long run. I don’t know what I would do without it! I highly recommend it and nationwide. The process is simple, quick and easy!

I can't say enough good things about Nationwide Pet Insurance. They process claims and send out checks quickly. Also, when one of my pets passed away, I sent in the claim; they processed it, issued a check, canceled that pet's policy, and send me a sympathy card. I would never have another pet with Nationwide Pet Insurance. I am very satisfied with their service and compassion and caring.

The dream insurance company - straight forward, honest, easy to use, no hidden costs and affordable - I only wish they insured humans!

I question why an expense was not reimbursed and was told it went toward my hundred dollar deductible but realized that she didn't explain if it per year or per incident

We have had to use our pet insurance a few times over the last couple years when our dog was very sick, Embrace was always quick to reimburse. The process was always quite simple and we received our money within a few weeks. Customer service dept is nice to deal with also.

Embrace has covered nearly everything I've submitted for my dog, Nayla. Expensive testing, visits to a specialist, and medications. I'm getting ready to renew, and I will do so happily.