out of 5
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5
5
out of 5
Nikki did fine.
Nikki did fine. The problem lies with my vet, who seems to be taking quite a long time to provide requested info that Trupanion needs in order to process my claim. Trupanion reps are friendly, professional and always ask about my Dallas, who is having medical issues.
- INSURER: Trupanion
- POSTED: 04/04/2018
- BY: camille
- BREED: Giant Schnauzer
- AGE OF PET: 7 - 10
5
out of 5
4
out of 5
Holding time
25 minutes on hold is too long
- INSURER: Trupanion Canada
- POSTED: 04/04/2018
- BY: Sharon
- BREED: Catahoula Leopard Dog
- AGE OF PET: 7 - 10
5
out of 5
4
out of 5
I had resolved my issue
I had resolved this issue in a appeal, but when every this drug appears on the bill again, you need to be reminded. Dominique was very nice about this.
- INSURER: Trupanion Canada
- POSTED: 04/04/2018
- BY: Janice
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
5
out of 5
I must confess I forget a lot.
I must confess, I forget a lot. I know I was pleased with my contact with Camille because I would have made a note otherwise. I don't remember why I called but must have got my answer as I was sure I would!! Sorry!! And I already have had friends ask about Trupantion
- INSURER: Trupanion
- POSTED: 04/04/2018
- BY: Joyce
- BREED: Mixed breed Large (55 � 90lbs when full grown)
- AGE OF PET: 0 - 3
4
out of 5
Price
If I made the money of a doctor, lawyer, judge or politician...I might be able to afford this insurance
- INSURER: Trupanion Canada
- POSTED: 04/04/2018
- BY: Nancy
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
5
out of 5
I belong to numerous Yorkie sites and when asked which is the best insurance for our pets.
I belong to numerous Yorkie sites and when asked which is the best insurance for our pets..Always state Trupanion!! Have had minimal problems, overall very 😀
- INSURER: Trupanion
- POSTED: 04/04/2018
- BY: Gloria
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3
3
out of 5
Too many exclusion
I do not agree with not paying the taxes, taxes are also part of the expenses for the pet owner, too many exclusions.
- INSURER: Trupanion Canada
- POSTED: 04/04/2018
- BY: Julio
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years