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I recently signed up with Trupanion when I got my new dog. My first claim was handled quickly and seamlessly. I was very pleased with the amount covered, and especially happy that I didn't have to pay upfront and wait for a claim to be processed. Her mishap with the stone could have been fatal so I am very lucky in many ways.

We received prompt highly professional care.A slight delay was due to Tuft's vet hospital sending the required info to you promptly. We could not be happier with trupanion and will recommend to all our friends. Please send several claim forms to my e-mail to have on hand.jd.walsh19@comcast.net Thank you The Walsh's

trupanion has and continues to be great to my family and our shiba named Kai. They always respond to our claims in very fast manner and than follow through with a check even faster. They keep amazing me and customer service is great. They truly do care about your pets health unlike most insurance company's. Thanks you've got a life long client that's for sure.

Courteous and knowledgeable staff. Very fast turnaround from the time your claim is submitted. Reasonable monthly rate. Can't say enough good things about this insurance. It's worth every penny. I would highly recommend it.

My dog Max became critically ill with a collapsed trachea and could not breath. It was heartbreaking to watch. Max was intubated and put into a medically induced coma. I was terrified when I was told that they were unable to extubate my precious boy and I was faced with the decision of euthanasia or a tracheal stent. I can't tell you how releived I was knowing that Trupanion would be there to help cover the cost of this very expensive procedure and it certainly helped make my decision that much easier. Max had the life saving surgery and is presently doing very well. Trupanion were very prompt as usual in responding to insurance claims and I can't thank them enough. Thank you for coming through as usual Trupanion. Linda

I began insurance coverage with Trupanion for my cat Sam in September of 2013. He was healthy at that time. Early in 2014 Sam became ill after a routine dental procedure. I was willing to pay whatever I needed to in order to help Sam, and whether or not I had had insurance would have made no difference to me (although certainly, not having insurance would have made things tight for me, budget-wise). Thankfully, after days of tests and treatments in the emergency hospital, Sam was on the road to recovery. I submitted several claims to Trupanion and they were prompt in their response, paying 90% of Sam's medical bills. I am VERY thankful for this company, and appreciate their efficiency and integrity. If only human insurers would take note and do the same!

I don't often write reviews of products or services. In the case of the service we received from Trupanion, I felt everyone should know what a great company they are to have on your side. One of our "kids" was diagnosed with pancreatitis, which means antibiotics, tests, fluids. The bills racked up. I submitted the claims for the visits and within two weeks, I had checks in hand. The latest claim I faxed to them at 9:00pm, the next day I had an email saying the check was on its way. I was very impressed and very pleased. Thanks Trupanion for the quick response and follow up!

I am very happy with Trupanion. I didn't even know about pet insurance until I got a new puppy and at the vet office they told me about it and gave me the info from trupanion for a free 30 day trial for my puppy. I ended up signing my older dog up for it and she unexpectantly got very sick and this insurance paid exactly what the policy states. I am very glad I have this.

Pleased - though processing takes too long as the claim details are usually the same and hve been submitted previously in other situations due to Diva's condition.

Claim was submitted on our behalf by the vet just under 1 week ago, and I have already received 3 email updates and confirmation of the amount that will be reimbursed :) This is our second claim so far and we have been impressed both times.