Responsive & Helpful
For the past 3 years, I have had my pet insured through Embrace. I like the peace of mind in knowing that if an illness of injury occurs, I can have it treated without hesitation and not be hindered by the expense. I have found the claims specialists, for the most part, to be knowlegeable and helpful when advising me about how to best utilize my coverage and Wellness Policy so that expenses will be covered. I also appreciate the claim updates I receive so that I know my submitted bills are "in process" and the direct deposit option is very handy and convenient.
- INSURER:
Embrace
- POSTED: 08/01/2012
- BY: Lori
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Simple, and fast return on claim.
We were at the farm with our three dogs, as usual, when one of our horses spooked and jumped. Our 14&1/2 year old Belgian Malinois (Zorro) was nearby and our spooked horse tripped over his foot (slightly) and caused a skin avulsion. Thankfully it wasn't worse - but we took him to the vet and got him patched up at the Emergency Clinic. Next day I filed my claim and within a week or so we received the check. Much faster than I anticipated! Quick and painless claim... Zorro is doing well and his wound healed over and we can't even tell there was anything ever there.
- INSURER:
ASPCA
- POSTED: 08/01/2012
- BY: Luis
- BREED: Belgian Malinois
- AGE OF PET: Over 11 years
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Good start
I recently purchased a policy for my 1 year old labradoodle. I added the Wellness coverage and submitted a claim about a month after I purchased the coverage. The claim was paid very quickly, with no questions asked. I was very pleased.
- INSURER:
Embrace
- POSTED: 08/01/2012
- BY: Judy
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Embrace is a great company
Our little girl Molly had an ear infection recently. When I sent all her paperwork there was a problem with the claim because her insurance listed a prior condition. I sent one email with a question and everything was fixed and Embrace paid the claim. Embrace gets right back to you and keeps you informed of the process. Our family has had Embrace for 5 years now and when our kids get sick we never have to worry about the type of care they need because we have Embrace to help us with the costs. Anyone who is thinking of getting a furry kid should look into Embrace right after they adopt their furry one.
- INSURER:
Embrace
- POSTED: 08/01/2012
- BY: Pam
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Got the help I needed FAST
I have had insurance on my dog, Honey, since I got her at 8 mos. She was diagnosed with epilepsy and had many visits for bloodwork, an MRI, and a spinal tap for her diagnosis. The total of which cost about $4,000. With Trupanion I paid only a small amount of that. After I paid for everything in full and sent the forms into Trupanion I had sevreral reimbursement checks within a week. They reimbursed 90% after I reached my deductible. I would not have been able to take care of Honey without that reimbursement. Thank goodness her epilepsy does not require medication, however if she did we'd it, Trupanion would cover 90% of the cost because I have already hit her lifetime deductible for that issue. The only downside I would say is that they dont cover any exam fees, I think they should cover a pcentage after the deductible, not necessarily 90%, maybe 20-30%. Sometimes that little bit of coverage can mean a lot!
- INSURER:
Trupanion
- POSTED: 07/31/2012
- BY: Jennifer
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Got the help I needed FAST
I have had insurance on my dog, Honey, since I got her at 8 mos. She was diagnosed with epilepsy and had many visits for bloodwork, an MRI, and a spinal tap for her diagnosis. The total of which cost about $4,000. With Trupanion I paid only a small amount of that. After I paid for everything in full and sent the forms into Trupanion I had sevreral reimbursement checks within a week. They reimbursed 90% after I reached my deductible. I would not have been able to take care of Honey without that reimbursement. Thank goodness her epilepsy does not require medication, however if she did we'd it, Trupanion would cover 90% of the cost because I have already hit her lifetime deductible for that issue. The only downside I would say is that they dont cover any exam fees, I think they should cover a pcentage after the deductible, not necessarily 90%, maybe 20-30%. Sometimes that little bit of coverage can mean a lot!
- INSURER:
Trupanion Canada
- POSTED: 07/31/2012
- BY: Jennifer
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Glad to have ASPCA
I have and continue to have great experience with ASPCA. I have had several claims submitted and all have been accepted within the limits of my coverage, which I'm grateful for, otherwise my cat Frankie would not be here with us today!
- INSURER:
ASPCA
- POSTED: 07/31/2012
- BY: Maria
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Excellent service
Embrace customer service is always top notch! Quick response and claim payments always.
- INSURER:
Embrace
- POSTED: 07/31/2012
- BY: Jill
- BREED: Tabby
- AGE OF PET: Over 11 years
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Great Customer Service and Quick Reimbursement!
Love this company!! Great pet insurance
- INSURER:
Embrace
- POSTED: 07/31/2012
- BY: Ashworth
- BREED: Catahoula Leopard
- AGE OF PET: 7 - 10
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Super service
The process for two separate claims was easy and efficient, especially as the vet was able to download the form. I was comforted by the email updates, that my claim was not forgotten.
I’m not fond of their dental program ($299 per year for $400 of benefit if I understood the terms correctly.) I did not compare with other policies, so this might be inline with the industry.
The phone reps are very pleasant, the one's writing the email also.
- INSURER:
Embrace
- POSTED: 07/31/2012
- BY: Andrew
- BREED: Dachshund
- AGE OF PET: 7 - 10
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