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I cannot emphasize how wonderful the entire staff at Trupanion has been. There customer service has been excellent and are always very quick to get my claims resolved. They are very straightforward with the policy and have gone above and beyond to answer my questions in complete detail. I recommend them to all of my friends!

I cannot emphasize how wonderful the entire staff at Trupanion has been. There customer service has been excellent and are always very quick to get my claims resolved. They are very straightforward with the policy and have gone above and beyond to answer my questions in complete detail. I recommend them to all of my friends!

I had a claim with one of my puggles and this was easier than filing a claim for one of my kids. Great response

I had a claim with one of my puggles and this was easier than filing a claim for one of my kids. Great response

After being a PURE PROFIT customer with them for over a year (not a single claim) they decided to raise my rates about 50%.What business on the planet in the middle of a recession drives away paying 'pure profit' customers with 50% price increases? Unless one of my dogs had a catastrophic illness or injury I would have never put in a claim -- I may not ever have to file a claim, with my deductible all normal vet bills would have been paid by me anyway. This company is run by morons.

I found out the hard way. My cat Scooter had lymphoma. I spend a lot of money trying to get rid of the cancer. 80% of the time, cats go into remission. My didn't. I spent almost $13,000 when all was said and done. VPI reimbursed me around $1,500. My cat Bunny broke his leg and had to have his eye removed. Embrace reimbursed 90% of the ACTUAL cost which was around $3000.

I have appreciated the good customer service that I have received with Embrace Pet Insurance. Their Wellness plan has been excellent. I have been able to cover everything my new Coton de Tulear has needed to start her off healty and to keep her healthy. Pet insurance is a great thing to have so that your pet is covered and you always have the funds to take care of any health issues.

Lyra is the newest member of my family and adopting her was a no brained. However, being close to retirement, I was concerned about vet bills for her later years on a fixed income so I set about to try to find decent insurance and compared all that I could online. I settled on Trupanion partly due to the straightforward, easy to understand terms and partly due to the 90% coverage with choice of deductable. I never expected to have claims so soon, but Trupanion handled the claims in a professional and timely manner while keeping me in the loop at all times. The expected amount arrived within 2 weeks and I'm very pleased with the company so far. So much so that I'm now considering adopting another cat so she can have someone to grow up with. Sadly, I don't expect either my 21, 17, or 15 year old to be around for very long after I retire...

Lyra is the newest member of my family and adopting her was a no brained. However, being close to retirement, I was concerned about vet bills for her later years on a fixed income so I set about to try to find decent insurance and compared all that I could online. I settled on Trupanion partly due to the straightforward, easy to understand terms and partly due to the 90% coverage with choice of deductable. I never expected to have claims so soon, but Trupanion handled the claims in a professional and timely manner while keeping me in the loop at all times. The expected amount arrived within 2 weeks and I'm very pleased with the company so far. So much so that I'm now considering adopting another cat so she can have someone to grow up with. Sadly, I don't expect either my 21, 17, or 15 year old to be around for very long after I retire...

Everyone I have dealt with has been very nice and professional. The forms for submitting claims are simple and claims are acknowledge by email. They are true to their claims for reimbursement. Overall, I have had a very positive experience!