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This company is awesome, I have even changed my other dogs to this insurance so we could have them all on the same plan! In my opinion, this is the Best pet insurance out there! Our vet/specialist bill was very expensive and they are paying just like they said they would 90%!

This was the first time I had to use our policy and expected to take some time before we heard anything. However, I was extremely and pleasantly surprised when one week after I had mailed my forms and paper work I received an email advising me that the payment was on it's way. Great and timely service.

I am very impressed with Trupanion. When we first adopted our Yorkie, Tiny, 3.5 years ago, he came with a month of free insurance. Within a month we noticed a tiny was having problems with his hip. The breeder offered to take him back and send us a new puppy, but we were too attached after just one month. We continued to keep the Trupanion coverage and within the first six months receive the benefit of over $1800 towards surgery cost. There was never any questions or problems. Just recently our little boy had seizures so we had to take him to the vet - after $300 in bloodwork we have an answer. He'll be okay. Our vet submitted the paperwork to Trupanion at noon yesterday and by 8pm I had confirmation of payment! That is first class treatment!!

Return was immediately processed and sent in the mail. Received in very short order, which is even more impressive when you consider it was smack in the middle of the Christmas season.

Trupanion is amazing Insurance Company who pays so much attentions and quick follow ups. I have never dealt any Insurance Company who is so organized and well managed cross any level of staff and managers. I was totally satisfied with Trupanion.

My dog ate a glove and needed emergency surgery. $5000 later and a few days at the pet hospital I was really worried my claim might not be covered because just a couple months ago my dog needed to go to the hospital for something else that came out to roughly $2000. Within 2 days I heard back from trupanion that they were covering my claim (on Christmas eve). An excellent Christmas present as my stress regarding the money was put to rest.

The only reason this company does not get a 10 is that they do not cover teeth cleaning. Other than that they are the best . I haven't been paid on the highest claim yet, but they will cover per telcon.

I have 4 pets with coverage. I've had minor things happen, and lately a bigger deal when my dog was diagnosed with hemmorhagic gastritis and vomiting. We had him to the vet several times for everything from diagnosing, treating, hydrating, ultrasounds, special diets, and internal medicine consults. We are arond a $1,300.00 bill so far, and not done yet. After submitting a very simple form after each visit, we were re-ibursed 90%. That's it. It was that simple. No arguments or hidden problems, just our money back. I've had the same experience every time I've submitted a claim. No hassles, no questions, no worries. The only drawback I can see is that my dog will require a more expensive prescription diet for life, and the insurance only covers 50% of that cost and only two months of coverage is allowed. That's kind of frustrating, Very, very happy with the coverage over all though. Took the stress out of giving my pup the things he needs to get better. I highly recommend this company.

My experience with this company has exceeded my expectations. Every time I have called the representatives are extremely friendly, efficient and knowledablge. I'm so glad I made the decision to acquire a pet insurance service with them for my little pug. I continue to refer them to other pet owners and can't say enough about how pleased I am.

Juneau has been scratching and biting at himself for several months. no fleas or paracites so I decided to do bloodwork to determine the cause.