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I have been with Trupanion for almost 5 years now. My dog has needed 3 surgeries on her leg and I couldn't be happier with the service with trupanion. They process the claims promptly, they follow up with emails. I truly believe I have an insurance for my pet that really "cares about my dog" it's great to know. In the time of a difficult and emotional event for your dog. Financially I do. It have to worry because trupanion is there to protect my pet and her financial needs.

Trupanion has been great at covering the medical expenses for our dog. He has had many medical conditions including going blind because of cataracts. Surgery to correct this condition was covered by Trupanion and we were re-imbursed the portion they covered in 3 days. Awesome insurance company.

I am always astounded at the speed at which claims are handled. Trupanion not only reimburses me quickly, but staff communicate effectively from the moment the claim is received through processing. We are very pleased with the coverage our dog has received over the past seven years, especially for all the medications and tests needed to treat his chronic diseases.

Fantastic, quick acknowledgement of claim. Detailed and speedy explanation of settlement and payout.Well worth having coverage on our furry friends...you can never be prepared for emergency visits and the expenses they run. Having coverage eased my worries on having the best care.

Trupanion has always been very caring, responsive and attentive to all our claims and our dog, Gus.

Friendly and helpful when you call. I put claim in for my dogs ACL repair at lunch time and it was approved by the end of the day. Had money directly deposited within 2 days! I tell everyone about the great care we get from Trupanion.

Pet lethargic and abnormal behavior.Trupanion notified me upon receipt of claim and kept me informed during the claims process via email. The claim was processed quickly and I received a check and detailed easy to understand explanation of payment about 1 week later. I am very happy with Trupanion and would definitely recommend them to other pet parents.

Our 2 1/2 year old lab began vomiting a large volume of bloody gelatinous goo which was...disturbing, to say the least. We took her to our vet who sent us to an emergency vet who kept her overnight while performing a multitude of tests. I picked her up the next day along with some medication and a $2400 bill. We submitted a claim to Trupanion the next day and found their customer service to be very responsive. They kept us updated on the claim status as they gathered the necessary information from the vets involved and 2 weeks after the incident we were notified that a check was in the mail. After removing the cost of the vet exams (not covered) and our deductible, Trupanion reimbursed us $2000. Very satisfied! The only caveat is that the vet bill must be paid in full by the pet owner who is then reimbursed by Trupanion instead of the vet billing Trupanion directly. Overall we were very satisfied by our experience. The knowledge that we can afford to provide medical treatment for our dog without having to skip a mortgage payment gives peace of mind. Well worth the monthly premium.

Very timely, veterinary offices filed my claim, and it was paid pronto!

I couldn't be happier with Trupanion and their processing of my claim for Abbey's emergency C-Section. The processing was extremely fast. Everyone I contacted was helpful and thoughtful. I'm go glad we have insurance with Trupanion and we plan to add our new puppy to our policy, when she's old enough. Thank-you!