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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

8

out of 10

Excelllent service from Trupanion!

Vet hospital submitted on a Sunday, Trupanion confirmed claim with 2-3 days. My only suggestion is they do direct deposit, not actual checks. They were great!

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1

out of 10

Terrible experience

Company refused to provide a guarantee of coverage, or pre-approval, before we made 15 phone calls to them including our veterinarian and emergency animal hospital staff members. Trupanion is absolutely horrid in terms of customer assurance and taking care of their customers. We will be canceling our policy and moving to another company.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Amazing

My dog ozzie had a MPL surgery at a approaching level 4 and trupanion took slot of the headache away! We got our money so quick, a couple days from when it was approved! It's been a lon 10 weeks but we were able to focus on his recovery solely and didn't have to worry about the financing part of it all! All in all they were amazing and I will never use another insurance company for him!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

I highly recommend Trupanion

I highly recommend Trupanion and will continue to purchase pet insurance from Trupanion. Getting my claim settled at first took longer than I expected, but after the initial claim (it took a few weeks and I had maxed out my credit card for my cat's care)but after the first claim was paid, Trupanion paid the other claims for same condition very quickly. I highly recommend getting pet insurance for your pet. So many people have to get their ill pets euthanized because they cannot afford the high medical expenses if you pet had a serious illness, like cancer. I will never be without pet insurance again for any of my pets and will by Trupanion for my next pet

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10

out of 10

easy claim processing; excellent service

Easy claim process, fast review and processing by Trupanion. Excellent service!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

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10

out of 10

excellent

Trupanion was there when I needed them. My dog was sick so we had to go to the vet. Of course the vet wants x-ray test all samples and all kinds of exams. Before it was all over it cost close to $500 for the services they provided. Trupanion was able to allow me to make the claim immediately and help me every step of the way. And they even reimburse me 90 percent in less than two and a half weeks after the claim was made. Looks like I'll keep that insurance for life. Thanks again I can't thank you enough
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Trupanion claim experience

We lost our only two dogs this past year. Decided to insure our puppy for many reasons. One of them being to be sure if something went wrong with her, she could get the care she needed. Especially being we still have thousands of dollars of vet bills to pay off for our two that we lost. After a little research, we opted for a policy with Trupanion. Our puppy is 7 months old. She very acutely started squinting in her left eye. It would tear up and became very red and inflammed. It looked very uncomfortable. We got her into a specialist quickly. I got the pre-approval from Trupanion quickly and got her scheduled for surgery. This wasn't an emergency but was time sensitive. She was uncomfortable and it could've progressed to an ulcer if left untreated. Trupanion updated me via email about receiving documents, and when/if they needed further information. The day after her surgery they emailed that her payment for her claim is being processed and would be in our checking account within a week. At the very beginning of all of this I called in to get preliminary information on what to do. The lady I spoke with was very pleasant and knowledgeable. I feel like I am going on and on but the entire experience was easy, didn't take too long, and really took the stress off. It has been a hard year as far as loss in our home and having the insurance and their excellent customer service really helped get us all through it! btw...Clementine has instant relief from surgery and is doing great. :)
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bulldog
  • AGE OF PET: Under a year

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9

out of 10

Customer Friendly

Our vet suggested Trupanion as a company they deal with and have great success. We signed up for the 30 day trial, expecting to just explore the literature and make a decision. The customer service was wonderful giving us not only all the information we needed, but some guidance over our specific options. As it turned out, our new puppy got sick, which resulted in X-rays, lab work and medication. So, we were able to put the insurance into immediate action and could not be more impressed with the easy and the coverage. We had not debate about signing up for the policy once our 30 trail was over.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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7

out of 10

Slow refund turn around

My vet hospital had to call to find out why the refund had not been received after more than 3 weeks. The CS agent did apologize and admit it fill through the cracks. They processed it immediately and the check was received within 5 business days.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Dutch Shepherds
  • AGE OF PET: 1 - 8

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10

out of 10

The Difference between life and death

I ended up at the emergency vet at 1am with my 3 year old dog Sampson who was showing signs of pain but didn't seem to be too bad.. long story short it ended up that his stomach was twisting, and we caught it just as it was starting! We were able to just say do what needs to be done, as Trupanion was available at such a random hour to do a pre-approval for the surgery. I am not sure what I would have done if I had to cover it all out of pocket... I try not to think about it. They explained again what would be covered, and what would not, and there were no surprises once the bill finally came. They covered his xrays, the surgery, the two day hospital stay and even the prescription food for recovery! I can't recommend this company enough!

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