Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


Verified February 22, 2026

It was such a relief to have a…

It was such a relief to have a complication with MJ and an unexpected vet visit to have Trupanion cover the majority of that bill.

Insurer: Trupanion

By: Christine A Walsh

February 22, 2026

100% WOW

To have insurance for the baby but 100% increase in 4 years. Seems very abusive to the pet parents. You need to do better.

Insurer: Trupanion

By: Ken D

Verified February 22, 2026

Overall okay

I like how easy it is to submit a claim. But I received no sort of alerts or emails or information about the process of my claim (if it was approved, if it’s being worked on, how much I will be getting back, etc.) I have to constantly check the app if I want to know that information AND on top of that my insurance premium went up a few dollars this year without them even mentioning it to me which I do not appreciate at all.

Insurer: Spot

By: Jenna Snyder

Verified February 22, 2026

Good prices and coverage

Good prices and coverage

Insurer: Prudent Pet

By: CAYIS.TICHAGMAIL.COM

Verified February 22, 2026

Spot is my favorite insurance

Spot is my favorite insurance. It is very affordable and you know exactly what is covered and what percentage you will get reimbursed so when you pay your vet bill you just pay and think “but ill get most of it reimbursed anyway” and have no worries!

Insurer: Spot

By: Emma Jarmond

February 22, 2026

Best Pet Insurer

I've been insured by PB for over 3 years and have found their pricing to be very reasonable and most importantly, servicing on claims to be fast and exceptional. Like all pet insurance, you get what you pay for as I go for max coverage with minimal co-pays.

Insurer: Pets Best

By: Howard Davidson

February 22, 2026

Good but could be better

I switched to Pets Best due to cost and more coverage. However, they take forever to process claims. I started in December 2025 and already had to call multiple times. The main customer service only gives scripted responses. I had to speak with supervisors just to get clear answers. Their website is clunky and not customer-friendly. I consistently get errors when trying to upload simple PDF files from my vet for my claims.

Insurer: Pets Best

By: A P

Verified February 22, 2026

Good

The price and availability

Insurer: MetLife

By: Amber Daily

Verified February 22, 2026

Very happy

Honestly, I have been SO happy with MetLife pet insurance. Reasonable premiums, easy claims, excellent coverage options, and super fast payouts. I've never had to appeal any decisions or fight for what I was paying for. They straight up just do what they say they're going to do and pay what they promise when you sign up. Hopefully I'll be with them for a long time.

Insurer: MetLife

By: Marnie Farlow

Verified February 22, 2026

Well worth theMoney!…

I found it hard to get results when emailing the claim but we finally got there also it’s well worth the price to get the premium package. I was eventually refunded 90 % (after deductible)! I highly recommend spot pet!

Insurer: Spot

By: Karen Hirschboeck

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