Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


January 11, 2023

Metlife pet insurance is fantastic!

We got metlife for our puppy right after we took her home a year ago. Metlife has paid every claim without question and their wellness plan even covers flea and tick mess and it paid 100% of the expensive laparoscopic spay we had performed on her.

Insurer: MetLife

By: Lynne

Useful
Verified January 11, 2023

Seamless claims and great peace of mind

Healthy Paws saved our cat. She was very sick and needed an extremely dangerous expensive surgery in order to save her life, as well as intensive care for about a week afterwards. With all of the worry going on, it was extremely comforting knowing we'd be reimbursed for most of the cost afterwards. We never had to deny any of the treatment on the basis of cost, and as a result our cat is still with us today. The process was simple -- we uploaded a PDF of the vet invoice and then a few days later had a deposit in our bank account. There was no back-and-forth, disputing of claims, etc. The only communication we received afterward was checking to see how our cat was doing, which was a nice gesture. Healthy Paws has been one of the more affordable options for us, and while it would be nice to have some extra things covered the current coverage is still incredible and painless to use.

Insurer: Healthy Paws

By: Liam

Useful
January 11, 2023

Don’t waste your money

I have been with this insurance for 8.5 years. When it was still Pet Plan, I would have recommended it to all pet owners.. in fact I did. Now that it’s Fetch, run as fast as you can and don’t waste your money. The approval or pre-approval process is painful. It takes a ridiculous amount of time to receive anything back. The prices are also atrocious. We have two dogs with this company and the premiums on each dog have almost doubled in the past year. Lastly, my Yorkie has been denied any coverage for a periodontal disease claim. I submitted a dental extraction surgery claim because she has teeth on one side of her mouth that are bothering her and causing her not to eat on that side. This has been a problem before and the two previous surgeries were approved by Pet Plan. Big surprise, Fetch denied this entire claim. Stating it’s “routine” and “preventive care”. My advice for anyone working with Fetch is allow a few of your teeth to rot to the point that you need them extracted and then continue to live with it because your insurance denied you the care that you need. I pay $2000 a year just for my Yorkie to have insurance (which continues to inflate every year). I’m cancelling both dogs plans from this fraudulent company and will just pay out of pocket. If I would’ve done that sooner, I would’ve saved money considering her surgery was only $1500.

Insurer: Fetch

By: Rebecca

Useful
January 11, 2023

Don’t waste your money

I have been with this insurance for 8.5 years. When it was still Pet Plan, I would have recommended it to all pet owners.. in fact I did. Now that it’s Fetch, run as fast as you can and don’t waste your money. The approval or pre-approval process is painful. It takes a ridiculous amount of time to receive anything back. The prices are also atrocious. We have two dogs with this company and the premiums on each dog have almost doubled in the past year. Lastly, my Yorkie has been denied any coverage for a periodontal disease claim. I submitted a dental extraction surgery claim because she has teeth on one side of her mouth that are bothering her and causing her not to eat on that side. This has been a problem before and the two previous surgeries were approved by Pet Plan. Big surprise, Fetch denied this entire claim. Stating it’s “routine” and “preventive care”. My advice for anyone working with Fetch is allow a few of your teeth to rot to the point that you need them extracted and then continue to live with it because your insurance denied you the care that you need. I pay $2000 a year just for my Yorkie to have insurance (which continues to inflate every year). I’m cancelling both dogs plans from this fraudulent company and will just pay out of pocket. If I would’ve done that sooner, I would’ve saved money considering her surgery was only $1500.

Insurer: Fetch Canada

By: Rebecca

Useful
Verified January 11, 2023

A must have for pet owners

Quick..easy...incredible savings

Insurer: Trupanion

By: Joel

Useful
Verified January 11, 2023

Great Pet Insurance

Trupanion is excellent! I have a dog with lots of medical issues and trupanion has paid the majority of expenses.

Insurer: Trupanion

By: Chris

Useful
Verified January 11, 2023

Pet insurance made eady

Trupanion was extremely easy to navigate and easy to see the difference in deductible vs price. The only reason it did not get a 10 was because they did not mention the 35 dollar sing in fee until check out.

Insurer: Trupanion

By: Nancy

Useful
Verified January 11, 2023

Recommended Pet Insurance

Seemed like it suited. Was told about a $35 enrollment fee while signing up that I had not seen mentioned anywhere previously. Found that a bit "sneaky"

Insurer: Trupanion Canada

By: Tammy

Useful
Verified January 11, 2023

Satisfacción

What I like is how quick you respo d.. what i don’t like is how you raise the price every year ..

Insurer: Trupanion Canada

By: Shari

Useful
Verified January 10, 2023

I can’t base my recommendation on claims without remembering you raised my premiums by 50%.

I can’t base my recommendation on claims without remembering you raised my premiums by 50%.

Insurer: Trupanion

By: Sheila

Useful

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