Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
Other Categories
Because Trupanion has allowed us to take care of Hawkeye without causing us to choose between his health and our finances which would have been the case otherwise.
Because Trupanion has allowed us to take care of Hawkeye without causing us to choose between his health and our finances, which would have been the case otherwise.
Insurer: Trupanion
By:
Ease of signing up.
Ease of signing up. Professional and friendly service, reasonable rates.
Insurer: Trupanion
By:
All around great company price and especially service.
All around great company, price and especially service. Amazing people to talk to and deal with.
Insurer: Trupanion Canada
By:
Satisfaite
C’était facile à remplir. J’ai aimé de pouvoir choisir le montant mensuel et le déductible que je désirais payer.
Insurer: Trupanion Canada
By:
I don't find the pricing as kind as it once was.
I don't find the pricing as kind as it once was. I almost feel that the pooling pricing isn't beneficial to the people who rarely use it. The Staff are always very kind and professional though. I have recommended Trupanion to all of my Friends up to this point.
Insurer: Trupanion Canada
By:
Great Insurance!
Our puppy, Daenerys, is our Shepherd, Malinois furry baby. She was adopted from a shelter at three months. I immediately did a lot of research on insurance providers for pets. Healthy Paws Pet Insurance was rated very highly plus they had no maximum limits on claim payouts and provided reimbursed on 90% of an emergency medical cost. These are the reasons to purchase insurance; to cover the cost in case of emergencies. One day while out, Daenerys drank from an anti-freeze puddle in a parking lot. After talking to the vet hospital, we immediately decided to take her in for treatment. Even small amounts of anti-freeze can kill most pets, but by the time you see symptoms it is usually to late. The hospital did find anti-freeze toxins in her blood, and she underwent dialysis for five hours to save her life. After the procedure I filed a claim with Healthy Paws. I was worried that they might reject the claim for some reason and would have to fight to get the payment. We had only paid nine months of premiums at this point and the bill for the hospital was over $5,000, so they were losing money on this payout. But Healthy Paws came through for us. Not only did they get the claim and money over to us within about 48 hours after they received the paperwork, but they also wrote to check on how Daenerys was doing after reading the medical report. Thanks, Healthy Paws! We really appreciate all your support!
Insurer: Healthy Paws
By: Tyson
Disingenuous Deductible
I have the $250 deductible 80% coverage plan but it is disingenuous to call this a $250 deductible. It is a $300 deductible because only 80% of eligible costs go towards the deductible. In my insurance policy it says: "DEDUCTIBLE: Your pet’s deductible is shown on the pet schedule of the declarations page. Your pet’s deductible shall apply once per coverage term. " My declarations page says: Coinsurance (Your Share): 20% Reimbursement (Our Share): 80% Annual Deductible: $250 Example, if I have a $1,000 vet bill that are all eligible costs I would expect to pay $400 (assuming its the first claim of the year). This is made up of a $250 deductible and $150 (($1,000-$250)*.20=$150) and Healthy Paws would reimburse me $600. ((($1,000-$250)*.80=$600) HOWEVER, Healthy Paws looks at the $1000 bill and ($1,000*80%= $800) because "I am responsible for 20% of all vet bills and healthy paws reimburses 80% of total vet bills". They they take the $250 deductible out of the $800 and I am only reimbursed $550 and not $600. This is truly a $300 deductible. I was told by a customer service liaison (who was incredibly insulting) that deductibles in pet insurance work differently than deductibles such as in homeowners, car, or health insurance policies. I pay a good amount of money per month for my policy, I've held it for almost 4 years now. I would expect more from this company.
Insurer: Healthy Paws
By: Kimberly
Unrealistic claims policy
I submitted a claim for an ear infection on an 18-month-old Goldendoodle. It was denied because he had an ear infection before that was treated and was corrected. He got another ear infection unrelated to the first and I was told the denial was because of a previous instance. I was told that we would not get a claim for an ear infection approved for the rest of his life. Dogs with floppy ears periodically get ear infections and Pets Best knew what kind of dog he was when we signed up. If I had wanted catastrophic coverage only, I would have expected the price to be substantially lower than it is. It appears that unless you sign up your dog at birth, little except catastrophic events would be covered. What a waste of time and money. I cancelled the policy.
Insurer: Pets Best
By: Ivan
insurance premium went up 30% after 1st year with no claims filed
After paying $29 a month for the 1st year of my puppy's life they raised the premium to $37 a month and we had not even used the policy one time. I don't understand why our policy went up 30% after 1 year when they advertise that they don't raise premiums for filing a claim. We never even filed a claim so why did it go up so much?
Insurer: Healthy Paws
By: Robin
Buddy had a top of his paw issue and because he had the same medicine in the past you declined his claim.
Buddy had a top of his paw issue and because he had the same medicine in the past you declined his claim. I’m planning to cancel this plan and just save the funds that I would have paid to you for an emergency. This seems to be a waste of my $$$.
Insurer: Trupanion
By: