Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


Verified January 14, 2023

Because it's expensive.

Because it's expensive. So I would recommend it dependent on what a person's goal is.

Insurer: Trupanion

By: Janet

Useful
Verified January 14, 2023

Woof

I would have given Trupanion a “10” if a dental cleaning was included - even if it was just partial reimbursement.

Insurer: Trupanion

By: David

Useful
Verified January 14, 2023

Kathy Saint Cloud Fl

It makes since to have some form of insurance for your pet in the event of costly unexpected vet bills

Insurer: Trupanion

By: Katherine

Useful
Verified January 14, 2023

Review of Trupanion

Tammy on phone was very informative but not pushy. Hope this insurance will work out better than VIP company.

Insurer: Trupanion

By: Elaine

Useful
January 13, 2023

So thankful for Nationwide and all they do for Stella! She probably wouldn't be here without them.

I had signed Stella up for Nationwide Pet Insurance years ago in large part to cover her future dental work we knew she'd need. Nationwide was the only insurance company at that time that covered dental cleanings and surgery. Little did I know how much more important that insurance plan would be than fixing a rotten tooth. Shortly before her 9th birthday, Stella became very sick over the course of two days and began to struggle with her breathing. We took her to the emergency room where they told us Stella was in congestive heart failure. Because we had Nationwide's coverage I didn't hesitate telling them to do everything they could to save our little girl. She spent the weekend in an oxygen chamber and heavily medicated. She miraculously pulled through and we were referred to see a cardiologist for further treatment. We took Stella to the nearest cardiologist who could see her, which is 1.5 hours away and in a different state, but it was the best decision for her care, and Nationwide didn't hesitate to cover her expenses. In a one month period, Stella's vet bills totaled well over $6,000. Nationwide covered 90% of it. Stella was given an estimated 6 months to a year to live by the emergency center when she was discharged. With the diligent care of her cardiologist and her primary care veterinarians, Stella has now made it to her 11th birthday and her cardiologist says she can now continue to live a happy and healthy life on her medications for more years to come. We wouldn't be able to provide this long term care to Stella and enjoy those extra years without Nationwide. Her medications cost more than $200/month, her bi-annual kidney panels required to stay on her medications are about $100 each, and her annual visit to her cardiologist runs anywhere from $500-$700. Not to mention the added x-rays and blood work necessary at each of her wellness checkups now. But Nationwide continues to cover her life saving and sustaining treatments. We couldn't do it without them and I can't say enough how amazing it is that they make the process so simple and straightforward. It takes the stress out of the finances so we can all just focus on giving Stella the love and care she needs. Many many thanks to Nationwide and all their employees!! Seriously. Thank you!!!!

Insurer: Nationwide

By: sydney

Useful
January 12, 2023

Great, but check your premiums at renewal time

Hartville offers a lot options for policy limits, reimbursement rates, and deductibles. Claims are easy to submit and are reimbursed quickly via direct deposit, if you sign up for it. Their website experience is straightforward and provides all the information you'll go looking for. If you need it, customer service is knowledgeable and helpful. They do, however, consistently increase your annual premium at renewal time by as much as 26%, depending on the age and breed of your pet. Comparison shopping will find you comparable attributes for lower premiums. I had a Hartville policy for four years, and overall I was very satisfied with it, but for the steep premium increases. I switched to Embrace.

Insurer: Hartville

By: Gunner

Useful
January 12, 2023

Pets Best Exceeds Expectations!!!

We have two yellow labs, 7-1/2 months of age. I chose Pets Best since the reviews were positive and I am a Farmers Ins customer also. I loved the fact that Pets Best allowed me to customize the level of insurance to meet our needs. Really flexible. We chose a deductible, coverage and premium that we were comfortable with. In the short time we’ve had our labs, each of them has had an emergency care situation. It was very comforting to know we would have some assistance in the costs for these events. Submitting a claim was so easy! Response and communication was prompt. Reimbursement was was right on time! Can’t imagine anything better! Very happy!

Insurer: Pets Best

By: Jeff

Useful
January 12, 2023

Great pet insurance company!

Unfortunately our 2 yr old pup had a mass cell cancerous tumor removed and needs chemo treatments. MetLife has been great with answering coverage questions and paying claims very quickly. Wish I took out a larger premium but glad I have some insurance. Who knew I'd need it for cancer treatments!

Insurer: MetLife

By: Lynne

Useful
Verified January 12, 2023

Representing was knowledgeable friendly and patient answering all of my questions.

Representing was knowledgeable, friendly and patient answering all of my questions. The only reason I did not score perfect 10 was for higher pricing and need more flexible options. Overall, I am happy with my choice as there were so many providers to choose from.

Insurer: Trupanion

By: Lawanda

Useful
Verified January 11, 2023

Healthy Paws Saved My Dog's Life

Healthy Paws has been a life saver, literally. My girl was diagnosed with lymphoma last year with a prognosis of just a few months to live. I opted to try the CHOP protocol which brought her into remission. She was able to go about 4 months once treatments were finished before starting again and is now in remission a second time and doing very well. We are coming up on 1 year since since her diagnosis and the extra *quality* time with her has been priceless. Other than needing a treatment every couple of weeks to keep the cancer at bay, she is still acting her normal, happy, playful, and loving self. I have cried many tears of gratitude for her Healthy Paws coverage. I highly recommend this pet insurance.

Insurer: Healthy Paws

By: Margaret

Useful

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