Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


Verified March 30, 2022

Slow but True

I have had multiple trips to the vet with Brandy, including both accidents and many illnesses. Our biggest problem is that Brandy has severe environmental allergies that have required expensive allergy testing (well over a thousand dollars) and expensive allergy shots. I would not have been able to afford the skin scrapings, ear cytology’s, allergy tests, expert exams, and more without insurance. And while they do take ages (around a month or so) to process the claim, once they do process the claim I have never had a problem with them approving it. I also like how you can customize what you include in your plan and even the deductible and copay percentage. For my problem girl I have a $100 deductible because she’s always going to the vet, but for my other pets that only see the vet for checkups and vaccines and such I have the $250 deductible, which brings the premium down a tad. Really my only complaint is that they take so long to process the claim. I realize Covid has made this process longer, but it wasn’t exactly speedy before Covid either.

Insurer: Pets Best

By: Brandy

Useful
Verified March 30, 2022

Great prices good customer service the per condition deductible is great for my Bernese Mountain Dog

Great prices, good customer service, the per condition deductible is great for my Bernese Mountain Dog

Insurer: Trupanion Canada

By:

Useful
Verified March 30, 2022

So Easy to Join!

It was so easy to sign up and to choose your deductible that is affordable.

Insurer: Trupanion Canada

By:

Useful
Verified March 30, 2022

Great customer service, fair prices.

The person on the phone was very helpful and explained everything. Prices are great for the coverage offered.

Insurer: Trupanion Canada

By:

Useful
Verified March 30, 2022

Top Experiences

All my experiences have been great. I have been with Trupanion for almost 9 years and have had no problems with any of the bills I have submitted. They were handled and paid in a very timely manner.

Insurer: Trupanion

By:

Useful
Verified March 30, 2022

I think there could be some improvements.

I think there could be some improvements. Specifically if you’re having a tough time financially and have to change your deductible you are not able to go back to your original plan. Otherwise I have been very happy with Trupanion.

Insurer: Trupanion

By:

Useful
Verified March 30, 2022

I think there could be some improvements.

I think there could be some improvements. Specifically if you’re having a tough time financially and have to change your deductible you are not able to go back to your original plan. Otherwise I have been very happy with Trupanion.

Insurer: Trupanion

By:

Useful
Verified March 30, 2022

In almost every instance Trupanion has been outstanding.

In almost every instance, Trupanion has been outstanding. The only setback is that the rates tend to increase a bit. each year. That adds up with three dogs! If they offered a fixed rate, I would have given them a 10.

Insurer: Trupanion

By:

Useful
Verified March 30, 2022

Double knee surgery for my dog

My dog needed surgery on both knees and I'm so thankful to have trupaion insurane, they covered everything they claimed they would and madethe process so easy. Thank you trupanion I will highly recommend your company. Donna

Insurer: Trupanion

By:

Useful
Verified March 30, 2022

Very nice staff to talk with; some of your deductibles and pre-existing conditions seem excessive

Very nice staff to talk with; some of your deductibles and pre-existing conditions seem excessive

Insurer: Trupanion

By:

Useful

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