Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified November 02, 2021

Your best friend deserves the best insurance

OK, I'm not a big believer in insurance, but when Yumi came into my life 12 years ago I felt I had to get something. I looked around a bit and finally chose Trupanion. She was a puppy then, with no health issues, and yeah, those monthly premiums weren't cheap, but I soon forgot about them. Yumi was diagnosed with a heart murmur a few years ago, then I started having to give her medications twice a day, and she developed a persistent cough from retained liquid. I would have done anything to make her better, but on September 9th 2021 my bestest friend in all the world passed away. Well that's my story. Through all the years Trupanion was by our side. And with them by our side I knew that whatever her vet recommended, Trupanion would be there to help. And they've only gotten better since the early days. Making claims is so easy - snap a picture of the invoice with your phone and submit it. That's it. Super fast - like 1 or 2 days - turnaround. Direct deposit of reimbursements. 90% reimbursement rate, at least for my policy. Never had to fight with them over what was covered or anything. I have NEVER regretted my decision to go with Trupanion. I just wish I still needed it.

Insurer: Trupanion

By: Eric

Useful
Verified November 02, 2021

Almost a 10

Claims are easy to file and responded to quickly. The insurance itself is very expensive, which is the reason the score is not a 10.

Insurer: Trupanion Canada

By:

Useful
Verified November 02, 2021

Trupanion is the best!

Trupanion is the best! I don’t know what I would do without the coverage I get from them. I have never once had a problem with claims and when I do have to call everyone there is so nice and helpful, I feel like they care about my animals as much as I do. my older dog (Dexter) has had many health problems his whole life and if I didn’t have coverage with trupanion I never could have afforded all the surgeries. thank you so much Trupanion!

Insurer: Trupanion Canada

By:

Useful
Verified November 02, 2021

Thank you Trupanion

always a good experience! We all hate it when our pets get sick or inured but knowing that Trupanion is there to help ease our $ pain makes it easier for us to tend to our furry loved ones as we should.

Insurer: Trupanion

By:

Useful
Verified November 02, 2021

Great plan and great customer service!

Best plan for the price. I liked that it has no limit on benefit coverage. Great customer service.

Insurer: Trupanion

By:

Useful
Verified November 02, 2021

Fast

It was easy and fast. I just don’t get money back.

Insurer: Trupanion

By:

Useful
Verified November 01, 2021

Very satisfied!

Very satisfied with the customer service I received. They were very professional and helped me find the perfect plan for me and my pet. It has everything I was looking for at an affordable price! It gives me peace of mind knowing that "Ziggy" will be taken care of in case of an accident or illness.

Insurer: Trupanion Canada

By:

Useful
Verified November 01, 2021

Claims paid quickly.

Claims are taken care of right away. It is a little expensive for us.

Insurer: Trupanion

By:

Useful
Verified November 01, 2021

I have been treated well when I had to speak to the representatives but also their fees are very expensive compared to flee to other girls out there

I have been treated well when I had to speak to the representatives but also their fees are very expensive compared to flee to other girls out there

Insurer: Trupanion

By:

Useful
Verified November 01, 2021

Fast easy claims

The best insurance for pets. I’ve been begging my family members to join. Finally my brother has and we always say how easy it is to know that your pet will get the best care. And with comfort and sense of peace that Trupanion’s claims are so so easy. I get paid within days!!

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.