Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
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Helpful and solved my issue
I am really happy with Trupanion; it allows me to afford my dog's care (due to heart condition and luxating patella surgery), and the service has always been prompt, with great communication.
Insurer: Trupanion Canada
By: Sue
Great Customer Service and Claim Reimbursements
I am on my 2nd year with this company and I couldn't be happier. My mixed breed dog that I adopted in 2016 from the shelter has been healthy at all her yearly vet visits. This policy was offered through my current insurance and I decided the price was right and she wasn't getting any younger! 28 days after purchasing the policy my dog was diagnosed with Cushings Disease, I was devastated! I was overwhelmed by the cost of testing, but she was worth it. I was going through my e-mails and a reminder that my monthly premium had been withdrawn from my account caused me to check and see if the policy would by chance cover her treatments....I got a great surprise, they were covered! With my first claim I had to send in 12 months worth of Vet Visits to show she had not had any issues up to this point. So when I submitted my claims (and I've done so for medication and testing for this last year) they were quick in reimbursements per my policy. When I've had questions they were very prompt in responding. I would recommend to any pet parent. Of course the younger the pet the better the policy price, but that's a given with any policy. I like that you can choose your deductible, your max payouts per year...it makes it easy to find coverage you need at a price that is affordable!
Insurer: MetLife
By: Cathelyn
Gold Standard
They have express pay so you only pay your 10 percent up front. They never raise price for aging like most others do. The customer service and 24 hour hotline doubles as a shoulder to cry in when you are worried about your pet emergencies . They paid out 40 thousand for a brain surgery to remove a seizure inducing non malignant tumor. I LOVE Trupanion.
Insurer: Trupanion
By: Silvia
Excellent customer service.
Excellent customer service. I understand how to file a claim on line an it was easy to submit.
Insurer: Trupanion
By: Jayson
It's very expensive to belong and this is the first time I have received any compensation from my plan after paying the deductible etc.
Monthly premium and deductible are too high. I want to keep the insurance, but I can't afford the monthly premium and having a higher deductible makes the insurance ineffective. $25/month and $200 deductible works for me.
Insurer: Trupanion Canada
By: Adam
So happy with the service
So simple and so nice to know my furbaby is covered!
Insurer: Trupanion Canada
By: Shari
The deductible PER health problem has been a hard swallow but still good we have it
Think they are one of the best
Insurer: Trupanion Canada
By: Pat
Easy sign up and polite member care
Very easy to sign up, very polite people, decent price.
Insurer: Furkin
By: Daniela
Trupanion was there for Gus!
Having Trupanion has greatly reduced stress in having any serious health issues dealt with for our dog. Canadians often forget the cost of medicine and professional health care.
Insurer: Trupanion Canada
By: Merrill