Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
Other Categories
Buddy had a top of his paw issue and because he had the same medicine in the past you declined his claim.
Buddy had a top of his paw issue and because he had the same medicine in the past you declined his claim. I’m planning to cancel this plan and just save the funds that I would have paid to you for an emergency. This seems to be a waste of my $$$.
Insurer: Trupanion
By:
Difficult to reach threshold of deductible satisfaction because of all the non-covered charges.
Difficult to reach threshold of deductible satisfaction because of all the non-covered charges. Good that deductible is “life time” and not calendar year.
Insurer: Trupanion
By:
Thank-you Trupanion. We're so glad to have this Lifetime Insurance for our dog And future pets.
First of all, I had a mobile Veterinarian come to my home for an initial visit with my miniature poodle. It was a great experience. When she was at the end of her visit and exam and a couple of small but needed procedures, she gave me a Trupanion page that told about the Trupanion services. It had a code number on it, and the vet explained how much this insurance had helped some of her patient's "parents" by saving them a tremendous amount of $ through using this plan for their unexpected treatments as well as hospitalization. Then the Vet said that since she had provided treatment for my dog, I could get a free month if I signed up for the insurance in the next 24 hours. That perked my interest, because my dog is 7 years old, and the Vet told me of 3 major problems that miniature poodles are susceptible of getting. She also said she trusts Trupanion's Insurance company completely, as it is the 2nd best rated Pet insurance in the USA. That made me curious, and I looked up more info on the internet. Next, after talking with my husband about looking into this plan for our sweet little dog. I called the Trupanion Chat line and very soon was talking with Katherine on the Chat line. I had many questions and concerns, but Katherine is clearly an expert in this field. No question was too difficult for her. I felt very comfortable and interested in her knowledge and answers. She helped me through it all, and told me to call her or if I had any concerns or questions. Once my husband and I realized this would be a great worry free plan for our dog, Kathleen offered to get us signed up with this insurance plan. We definitely are newbee's with having pet insurance, but we feel thankful and relieved to have it available for our sweet dog for the rest of her life And for any other pets we might aquire.
Insurer: Trupanion
By:
My issues have mostly to do with price plans and such.
My issues have mostly to do with price plans and such. I have $1000 deductible at a little more than $50 a month. That’s $600 a year. Recently my dog needed one stitch on a slight wound: $550! So I am rethinking this policy & probably will cancel.
Insurer: Trupanion
By:
quick responses to my questions simple pricing model.
quick responses to my questions, simple pricing model.
Insurer: Trupanion
By:
Super response time .
Super response time . Payed fast . Works with you !
Insurer: Trupanion
By:
Can’t beat this customer service
Trupanion has been amazing - I got a pre-approval for my dog’s surgery and it was super easy - filed the claim after her surgery and was paid in 2 days! This service is amazing and I would never have a dog without it!
Insurer: Trupanion
By:
Customer service is fantastic.
Customer service is fantastic. I like feeling safe knowing if my pet needs emergency care, I can make decisions knowing finances will not impact the care I choose.
Insurer: Trupanion Canada
By:
Quick sign up
Easy to sign up. Not too much information asked for. Website was pretty clear on coverage and costs. Fast sign up.
Insurer: Trupanion Canada
By:
Sign-Up Was Easy
It was very quick and easy to sign up. No hassle at all, which is definitely a bonus! Also, the coverage was clearly explained and the best price by far that I found!
Insurer: Trupanion Canada
By: