Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


Verified January 03, 2023

Always helpful when I call and ask questions.

Always helpful when I call and ask questions. Checks are sent out within reasonable timing. I do think you are too expensive as the animal gets older.

Insurer: Trupanion

By: Lynn

Useful
Verified January 03, 2023

Minnie

Ease of signing up. Reasonable premiums!

Insurer: Trupanion

By: Steven

Useful
Verified January 02, 2023

Claim processing

Submitted a claim January 1, 2023 and it was reviewed and finalized within 12 hours for 90% of the invoice. I’ve had coverage on my dog for 11 years and love Trupanion. I would not have been able to afford some of the vet care and would have had to rehome or euthanize my dog. Trupanion has been a blessing and when I total up 11 years of premiums it is still less than what has been reimbursed. I’m happy to pay a little each month rather than thousands per treatment/injury.

Insurer: Trupanion Canada

By: Lorale

Useful
Verified January 02, 2023

Excellent costumer service!

Excellent costumer service! Pricing is fair when you factor in the fact that there’s no limit on your pets healthcare!

Insurer: Trupanion

By: Amy

Useful
Verified January 02, 2023

Huge monthly premium increase

Their monthly rates are going up substantially.

Insurer: Trupanion

By: Kimberly

Useful
Verified January 02, 2023

We have had Trupanion in the psst and learned that we would never have another pet without it.

We have had Trupanion in the psst and learned that we would never have another pet without it. Great service, great product, great value.

Insurer: Trupanion

By: Brad

Useful
Verified January 02, 2023

I have a 2-year old French Bulldog and debated for a few weeks after we first got him if I should get insurance.

I have a 2-year old French Bulldog and debated for a few weeks after we first got him if I should get insurance. After a few discussions with my veterinarian and French Bulldog owners I decided to go for it. Today, I am extremely happy that I decided to get insurance, my dog recently suffered from a herniated spinal disc and required surgery costing approx. 10,000$CAD. Without Trupanion I may have had to make a different decision and I am so grateful that I listened to my heart and subscribed to a Trupanion insurance plan.

Insurer: Trupanion Canada

By: Jessica

Useful
Verified January 02, 2023

Trupanion plans are definitely the best.

Trupanion plans are definitely the best.

Insurer: Trupanion Canada

By: Karen

Useful
Verified January 01, 2023

Most helpful pet insurance

If you want to have coverage for illness and emergencies this insurance is it! The customer service agents are knowledgeable and friendly. The claims process for if your Vet isn’t with their software can take a little longer but knowing that I can choose my own Vet and still be reimbursed for the “out-of-network” costs gives me peace of mind. (Note: if you use a Vet with their software they do pay direct). My puppy caught pneumonia and I was so worried about the racking costs but Trupanion eased my mind and let me focus on getting my baby healthy again.

Insurer: Trupanion

By: Angela

Useful
Verified January 01, 2023

I was charged a price that was different than what was quoted to me.

I was charged a price that was different than what was quoted to me.

Insurer: Trupanion

By: Jay

Useful

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