Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


October 17, 2021

Claims are never paid

You will pay insurance premium for fake peace of mind. Any claim you submit will be rejected as pre-existing conditions (despite the fact you are 5 years in policy) or because the treatment is actually classified by HealthyPaws as an exam or as a procedsure for treating something that "may have been" (this is citation from conversation with their customer support) a pre-existing condition. There will be tons of excuses, and actually NEVER covered any costs. For example, we have paid 11500 in premiums over last 5 years and recveived $270 in total claims reimbursements because those couple cases were simply impossible for them to avoid paying. All those were back in 2017. Since then they seem to have changed their policies and all claims are being unpaid. ALL other claims are being rejected, even when our dog hurt herself and vets had to do stiching - it still was not covered because that somehow went into their "non-covered procedures" category. Don't pay for this insurance. Get more expensive one, but that will actually cover your claims. You will end up paying less. They were good back in 2016. In 2021 - they are simply pointless. Better putyour money on a saving account - it will bring you way more benefits. Just check the 1-4 reviews - they all are talking that actual treatment procedures are not covered while premiums are skyrocketing. Best case - they will pay for medication but NOT THE TREATMENT. I.e. they will cover 5 - 10% of acxtual vet costs. This will never cover your montly premium. All recent 9* -plus reviews seem to be paid, I don't see how recent reviews can be remotely positive.

Insurer: Healthy Paws

By: Andrey

Useful
Verified October 17, 2021

Trupanion helped me become a better pet owner

Trupanion helped me to become a more confident pet owner and get my dog help even when it seemed like a minor issue. I have a doodle that’s allergic to grass and has severe stomach issues. Thanks to Trupanion I can afford the best possible medication for my fur baby!

Insurer: Trupanion

By: Bri

Useful
Verified October 17, 2021

Why Trumpanion

I like the per ailment deductible, and the premiums are equivalent to the per annum deductible plans.

Insurer: Trupanion

By:

Useful
Verified October 17, 2021

Not overly pleased

I wish you had an app like Healthy Paws that made it much simpler to file a claim. You also take days longer than Healthy Paws to finish a claim. Another item not covered, but that may be typical. You may ask why I am not with Healthy Paws if I like them more. It's because they are not accepting new customers in WA State at this time. I hope you make changes to be more competitive in both price and service.

Insurer: Trupanion

By:

Useful
Verified October 17, 2021

Blaze owner

Works for my budget

Insurer: Trupanion Canada

By:

Useful
Verified October 16, 2021

Sawyers grace

Expedious payments..excellent staff..i continue to recommend Trupanion to new owners and friendd. I love this company.

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

The benefits of vet direct pay and the excell t insurance coverage

The benefits of vet direct pay and the excell t insurance coverage

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

Tori is the only reason I'm still with your company today.

Tori, is the only reason I'm still with your company today. For the money I've given Trupanion I could have put in a savings account and would better off.

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

When Trupanion covers a medical procedure or “an expense” it goes pretty quickly if it is a condition that has been documented (with truepanion) already.

When Trupanion covers a medical procedure or “an expense” it goes pretty quickly, if it is a condition that has been documented (with truepanion) already. However, a lot of stuff is not covered....and my rates have gone up substantially from about 65/month to 120 a month over the duration of 6 years. I barely can afford this any longer. My deductable had to be increased to $500 “per condition” or event....also a lot, considering I am retired.

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

While not also the most easy online interface.

While not also the most easy online interface. Customer service is always friendly and don’t make people feel punished cause we couldn’t do something online. Also, only pet insurance that doesn’t increase due to pets age.

Insurer: Trupanion

By:

Useful

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