Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
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Complete Scam
Complete scam. You pay hundreds a year for a policy that covers virtually nothing. Stupid clause about dental that requires you to endanger your pet and put them through unnecessary anesthesia in order for periodontal disease care to be covered. Wish I could get back every dime I've given them.
Insurer: Pets Best
By: R
BUYER BEWARE
Wish I never committed to this plan...any claim takes 30 davs for them to "decide" whether or not they will cover anything…it's cost roulette with these guys..how can you make a financial decision without knowing what they will help you with?.Always assume they won't and prepare to foot the bill. My dog does not have any pre-existing conditions, medications or allergies. I remain with them because after 3 years it's impossible to get a reasonable rate anywhere else. Went with these guys through Costco, got a reasonable rate only for them to raise the premiums unannounced. When questioned I was told "inflation!" Never again. I
Insurer: Pets Plus Us
By: Claudette
Scam!
This pet insurance company is great as long as you make no claims and just keep paying money. One of my pets had to have surgery for a non-preexisting condition and after getting pre-approved for the claim the pet insurance covers $45 out of $1900 wow great pet insurance. Do yourself a favor and save the monthly payment in an account for your pets at least the benefit will be greater than paying a large amount each year just to get back $45.
Insurer: Trupanion Canada
By: Monique
Too expensive - not worth it
The payment towards the claim does not outweigh the premium. Not worth it
Insurer: ASPCA
By: Gina
Thankful for Pet's Best
We chose Pets Best because it is the top rated pet insurance provider by Consumer Reports. The price for accident/illness coverage is very reasonable and we are very happy with the claims process. Our rescue puppy (Noodles) recently injested a large amount of mouse poison. After inducing vomiting at home we took her to Med Vet hospital in Canal Winchester, Ohio where she was treated for 48 hours. She suffered no permanent effects from the episode and is now healthy and happy. We were able to get her the best treatment possible because we knew we had pet insurance. Our claim was reimbursed in time for us to pay off our Care Credit balance with no interest. Pets Best is a blessing and we are very thankful to have this top rated coverage.
Insurer: Pets Best
By: Jerry
Fair but unhappy
Trupanion has a convenient process for claim filing and you are reimbursed fairly quickly. My premiums have consistently gone up every year and I am not happy about this. Your reasons are just poor excuses.
Insurer: Trupanion
By: Debra
Rates keep raising
My Newfoundland will be 6 this week. As a puppy he had a eye defect and needed surgery. I had $700 deductable. They would not cover his bills even after I had paid the deductable. Haven't collected a cent from them yet my premiums keep going up. I regret buying pet insurance from them!
Insurer: Trupanion
By: Lee
Rates have doubled
This was a bait and switch. At sign up in 2022 I was quoted $86 for two dogs. At my first renewal in 2023 that was raised to $136. Renewing again in 2024 and it is $185. Our premium more than doubled in 24 months. I can’t switch because of the dogs now has a pre existing condition, so I’m stuck with these high prices that are way above market. Do not buy Embrace.
Insurer: Embrace
By: Ryan
Never approve claims
Granted I have not had many claims but, the ones I have done, have not been approved. There's always an excuse as to why they won't approve the claims. I pay $400 a month for this insurance that doesn't cover anything. I keep it in hopes that one day if really needed my fur babies will be covered. I highly doubt it though.
Insurer: Pets Best
By: Tamay
Pet insurance declined due to Diarrhea
We have 3 dogs which one of our new dogs was with another insurance provider… we put them all under 1 peppermint insurance… our new puppy had diarrhea under trupanian and when we switched to peppermint they said Diarrhea is a preexisting condition even though no veterinarian has given a diagnosis… the last vet visit was over 1000 dollars and they declined it based on pre existing condition of diarrhea again with no diagnosis… they did blood work and tested for Addison and fecal culture … no diagnosis… so how can peppermint say diarrhea would ever be a preexisting condition without any diagnosis… so disappointed with peppermint… if my / other dogs were not senior dogs we would leave for sure … now it would be 2 hard … I would like to know what people think that diarrhea with the many causes with no diagnosis can be a pre existing condition… or is this just a money grab
Insurer: Peppermint
By: Andrew