Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
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Easy filing claims, responsive but lacking in coverage
For a healthy, young pet like mine, I need little services other than wellness checks/vaccines and meds like heartworm and flea/tick. The coverage I get from Pets Best reimburses me for some expenses but I feel there should be more coverage. I end up paying way more to have the insurance than it provides back in benefits but I understand that's just insurance. They do make it easy to file claims and communicate well about their processing of claims/payments. Just wish they covered services more fully.
1st year with Pets Best
Our first year having this insurance on our new Labrador puppy has been good. Claims are now processed more quickly than they were when we first got the policy, instead of 4 weeks, our last claims were about 24 hours. Just got our renewal and the change in premium was no big deal compared to our other dog on an insurance. That insurance has risen every single renewal. My only complaint is the Best Wellness Plan that covers vaccinations, spay/neuter etc. i misunderstood the amount they cover as “per” vax not commutative. Thought it would be a good investment for all the puppy vax they get the first year. Well, it tops out at only $50 total, not $50 per vax., I dropped this coverage at renewal. Otherwise happy with the policy.
Insurer: Pets Best
By: Cheryl
Not honest
Don’t put your card down for auto premium payments. They double charged me for October as soon at I added my card then refuse to refund saying I missed a previous payment when I did not. I have my bank statements and they cannot show proof where one was missed. They say they look into it but never got back to me. They always raise the premiums $20-$40 per month each year. They pick and choose what qualifies. I feel they are a very dishonest company
Insurer: Pets Best
By: Amber
Better than expected
*foreign body surgery and several day hospital stay* I was worried after reading reviews, never thinking I'd have to file a claim, I went with the most affordable- which was Pets Best. I'm convinced people only post when their experiences are negative. I love that it could all be uploaded online, have multiple options to have payment go to the bank or Care Credit, and most importantly, got paid. Thank you! I've already referred others. Although I hope to never use you again, I'm glad you're here if we have to!
First Claim Made Easy
I recently switched from another insurance company that I had been with since my dog was a baby due to cost of premiums. My dog had no previous diagnosed disease beyond a cough when he was 4 months old. Our first claim was for a cough and decreased recovery rate after exercise. I was concerned there would be an issue with the claim, but Pets Best processed it within 5 weeks, including the review of the medical records I had sent them. Very happy with the experience!
Best insurance for your pet- by far!
We have a long haired dachshund whom we had for 6 years before he got ivdd. He's had 4 surgeries for different discs. Luckily, we purchased Healthy Paws Insurance for him when we got him.. We bought Healthy Paws the day we got him, not knowing how valuable it would be! A friend recommended them to us. We thank them every time we see them.! It was without a doubt one of the best purchases we’ve ever made. It is very easy to file a claim. They process that claim within a week usually. The best purchase you can make because unlike many pet insurance places there is NO limit to your amount of claims! I’m not writing this simply because Healthy Paws Asked if I would. We tell every one who has a pet that it is one of the best decisions you’ll ever make! Your pet deserves it, I promise!
Healthy Choice for your dog
Dear London, All I can say is WOW! Your team is incredible. Not only have you provided her with excellent coverage, but the care you've shown in following up on her prognosis is truly appreciated. She is doing much better now, and I'm so grateful. She’s an amazing girl, and I want her to live a long, happy life. I've already recommended your services to another dog owner and a cat owner, and I know that the dog owner has signed up. I’ll continue to recommend your company whenever I can. Best wishes, Kathy D./ AKA Penny's mom
Insurer: Healthy Paws
By: Kathy
Life saver
I really appreciate how Pets Best covered the thousands of ER and hospitalization fees for my dog! Without the insurance, I could never afford it
HealthyPaws is amazing
I highly recommend HealthyPaws Pet Insurance for any pet parent considering health insurance. They have excellent customer services and an easy-to-use app. They provide plans to fit your budget, with provides excellent coverage, an easy-to-submit claims process, efficient review of claims, and extremely fast reimbursement. I highly recommend HealthyPaws for any pet parent considering health insurance for their pet!
Insurer: Healthy Paws
By: Camille
100% Recommended
Healthy Paws has been an absolute blessing! I’ve been using it for over 10 years now, and my 15-year-old Yorkie, Sake, has gone through several health issues over the years. Healthy Paws has always been there to support us every step of the way. They have covered everything as promised, and I can honestly say that this insurance has provided me with invaluable peace of mind. I highly recommend Healthy Paws 100% for anyone looking to protect their furry family members. I’m incredibly grateful for the care and coverage they’ve given Sake.
Insurer: Healthy Paws
By: Gabriela