Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
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Great
So far, this has been really beneficial for my dog! The app is easy to use & its easy to submit a claim. The only downsides are, 1. They didn't tell me that I had to submit a years worth of vet info into the portal or online when we initially get the policy. I had submitted for a claim when we purchased Simparica Trio & it was stating it needed more information, but wasn't listing what was needed. I highly suggest for them to make an update on that process. 2. It takes a long time for them to process claims. I submitted my most recent claim on 11/2/24 and we just received the approval yesterday 12-3-24 & it will take an addtl 2-3 business days for the payment to post to our bank account. But I have not been denied for any claims. We purchased this over the phone & customer service was amazing. I've even had to call in a couple times and the customer srevice both other times were amazing as well, US based customer service too! My husband is a first responder and they give discounts which is also a plus. Overall, I would purchase this again for my dog, but they definitely have a little tweaking to do.
Latest 1 comments
I am so glad the Nevada Humane Society told us about MetLife Pet Insurance when we adopted our cat. This is excellent. Within the very first month I had to get my cat surgery for his teeth, and they reimbursed quite a lot. I was hardly expecting anything. This was my first month after all. But the claims filing was quick, and they reimbursed me very quickly. The options for receiving the reimbursement were quick and through. I filed my claim on Nov 27. I was notified about the reimbursement by Dec 9. I am so glad I got this insurance. My benefits were clearly explained, and I am very satisfied. Thanks to this, I will be able to take good care of my cat.
Trusted Insurer
I want to recommend Healthy Paws to any pet owner interested in Pet Insurance. We have had Healthy Paws coverage on two of our dogs over the last 10 years. Our first was our Greyhound (Thunder) who was diagnosed with Osteosarcoma at the age of 9. We fought the cancer through our state university veterinary school and our Healthy Paws coverage helped us extend Thunders life for almost a year. A few years later we adopted our Dash from a local dog shelter and have had him from a pup for the last seven years. Last August he was diagnosed with Lymphoma and has been undergoing a regimen of Chemo for the last 8 weeks. Without our Healthy Paws coverage, we would not be able to afford this treatment. I would have preferred to not have to take advantage of this coverage, but it is an absolute blessing when the unexpected illness strikes your best friend. The Healthy paws rates are reasonable, and their coverage is fast and fair.
Horrible Insurance Provider
They go up on their rates 30% each year, never pay a full claim, and take 4-6 weeks before you hear anything. My rate went from 113.00 per month to 170.09 and I had no payout. Stay away from this provider.
Insurer: Pets Best
By: Jeff
Healthy Paws is the only pet insurance I trust to protect my dogs!
I cannot exclaim my praise for Healthy Paws loud enough! I have been a Healthy Paws customer for years and have had zero problems. I use their direct deposit option for reimbursement and have always received the money faster than they promise. My healthy Paws policy has really paid for itself since my dog got diagnosed with cancer. They have paid every claim keeping him as healthy as possible for as long as possible and the only questions they ask is how Tyson is doing. I have had the option to get different pet health insurance through my employer but Healthy Paws has always covered any need my pets have and I would not trust any other company to protect us the way Healthy Paws has.
Insurer: Healthy Paws
By: Jason
Excellent service
Never carried insurance for our dogs. My friend is a vet and recommended I purchase insurance thru Pets Best. Very glad I did. Excellent customer service, easy to submit claims and worth the cost. Very happy I listened to my friend.
Healthy Paws was a lifesaver. No annual caps was the key.
Our Rocky boy was discovered to have a Thymoma last October. Before that, he had never been to the vet except for yearly checkups. We were completely shocked by this diagnosis which required surgery and then he had complications of pneumonia and we nearly lost him several times. From what I've seen stop reading this review and get your pets on healthy paws right now. They do not have annual caps like many other companies out there so Healthy Paws is a no-brainer. I hope you never place a claim but if you do have to you will be covered and you can focus on your fur baby and not worry about anything else. Rocky is finally home recovering and we are extremely blessed
Healthy Paws
My Millie and I could not have survived the past year without her Healthy Paws Pet Insurance. She's faced some pretty life-threatening issues more than once resulting in the need for repeated emergency hospitalizations, tests, procedures, medications, and on-going therapies and medications. Knowing that she was covered by the Healthy Paws plan allowed us to make sure that Millie received and continues to receive the health care that she needs to survive and thrive. I always recommend that my friends and relatives purchase a pet health insurance policy, and I happily share our Healthy Pets stories.
A Complete Scam - Avoid Pets Best at All Costs!
If you’re considering Pets Best Insurance, save yourself the frustration and look elsewhere. My experience has been nothing short of a nightmare. They have made every excuse imaginable to avoid paying a single claim, twisting the vet’s words and inventing loopholes to deny coverage. Even with clear documentation from my veterinarian, they somehow found a way to reinterpret or outright dismiss it. It felt like they were more focused on protecting their profits than providing the coverage they advertise. Every claim turned into a drawn-out battle, only to be met with another denial and zero accountability. This is not pet insurance—it’s an expensive illusion. I paid my premiums on time and trusted them to have my pet’s back, but all I got was stress and wasted time. If you value your money and your peace of mind, do yourself a favor and steer clear of Pets Best. They’re the worst.
Insurer: Pets Best
By: Daniel
Outstanding service
Best decision we ever made getting pet insurance with Pets Plus Us
Insurer: Pets Plus Us
By: Olivia
Pets Best pet insurance
I’ve been a customer for about 11 years, I have two dogs, I like Pets Best because you can choose your coverage and deductible, they also offer a wellness plan that covers vaccinations and other preventive services. My account is easy to access and navigate. Uploading my vet bills are easy, once you upload your bills they immediately give you a response that your claim has been received. They also notify you if there is additional information needed and if there is a delay in processing.