Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,012 total


Verified May 17, 2022

Friendly clear info provided

Friendly, clear, info provided

Insurer: Trupanion Canada

By: Brenda

Useful
Verified May 17, 2022

Care without worrying about the cost

Trupanion has been a life saver for my family. We got a plan with trupanion when we brought home our 8 week old puppy. At 11 months he got critically ill and was diagnosed with Addison’s disease… a disease that requires life long medications. Daily pills and monthly injections to stay alive. Trupanion allows us to care for him without the worry of money.

Insurer: Trupanion Canada

By: Jayden

Useful
Verified May 17, 2022

my insurance was increased over 322% and the excuse I was given is the cost of care in my area.

my insurance was increased over 322% and the excuse I was given is the cost of care in my area. I have been going to the the same vet for 12 years and the the exam cost from today is not a penny more than the exam cost from day one.

Insurer: Trupanion

By: Christopher

Useful
Verified May 17, 2022

Trupanion Pet Insurance Saves Lives

Our precious family member/dog Bebe may not be alive today had we not been able to afford for her Trupanion Pet Insurance. I'm grateful and continue to be grateful as she continues to get treatment and care. I tell everyone who has a cat or dog to consider please Trupanion!

Insurer: Trupanion

By: Maria

Useful
Verified May 17, 2022

they seem to have your interest's at heart.

they seem to have your interest's at heart. I am mostly satisfied with them . If they make a mistake, they fix it.

Insurer: Trupanion

By: Helene

Useful
May 16, 2022

Not as good as I thought it would be

Very frustrating working with Embrace. I have a puppy that just turned a year old, she has no pre existing anything and she developed a few masses that we had removed and biopsied. They keep asking for paperwork from my vet so I kept sending it. I have send every document that I have on her from the time I got her. The vet sent the same paperwork. Then they said they needed more information from my vet and that they requested it but my vet said they have never contacted them. Now they are saying that my claim is in review. I pay $33.16 for insurance and $35.42 for wellness. The wellness claims pay fairly quickly but now that I submitted a $1200 claim for the mass removal they claim that they need more information even though I have sent it several times being sure to include and highlight the doctors notes. Every time I send them what they ask for they ask for something else. But everything they ask for is in the medical records I already sent. You can not get through on the phone no matter what time or day you call. I feel like they are stalling and trying to come up with a reason to deny the claim. I cannot help feeling like I am getting scammed. It has been over 5 weeks and now they send me an email stating "Banfield Pet Hospital has sent us the history and it's currently in line to be reviewed by an adjuster. It will take approximately 10 business days for the history to be reviewed after which your claim status will change and it will be ready to be reviewed." Apparently they do not have enough staff to help their customers in a timely manner and the staff they have have no idea how to articulate exactly what they need in order to complete a claim. I am not sure that $68.58 a month is worth the headache. She is only one year old so we are considering just opening a savings account and putting that money in there in case of an emergency. We have to pay up front out of pocket anyway and then wait god knows how long to see if our claim will even be accepted and how much we will get reimbursed.

Insurer: Embrace

By: Lisa

Useful
Verified May 16, 2022

Easy to navigate, helpful, clear, transparent -- highly recommend!

I started with Healthy Paws when my pup was 6 months old. This is my first time using pet insurance, and I am really happy with Healthy Paws. Recently, my pup, who is two years old, started experiencing some pain related to a shoulder injury, and Healthy Paws has been kind, clear, transparent, and expedient in processing claims, sending reimbursements, and supporting me navigate a challenging time. I highly recommend Healthy Paws to my friends and am so grateful I made the decision a year and a half ago to sign up with Healthy Paws!

Insurer: Healthy Paws

By: Lena

Useful
Verified May 16, 2022

The rates have gone up quite a lot since first enrolling.

The rates have gone up quite a lot since first enrolling.

Insurer: Trupanion Canada

By: Larry

Useful
Verified May 16, 2022

Trupanion is costly but in the end if something happens to your pet you get help

Trupanion is costly but in the end if something happens to your pet you get help

Insurer: Trupanion Canada

By: Shirley

Useful
Verified May 15, 2022

FLOKI injury got took care in right away

That was a great experience. . Happy Paws vet explained what was covered or not by Trupanion. I'm very glad that I took Insurance with a specialty market for pet insurance... and without it that entire amount would have been all from my pocket. Basically no headaches

Insurer: Trupanion Canada

By: Diane

Useful

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