Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
Other Categories
Pets Best is the actual best
I have had pets best insurance for years for all three of my Boston terriers. The claims process is easy to understand, my claims are processed efficiently, and the cost of the premium is very reasonable. I have had surgeries, behavioural health, and illnesses all covered. Everything from BOAS surgery to a corneal ulcer to a benign histiocytoma to behavioral health. I am consistently impressed with the high-quality of service provided by this company. I could not recommend it more highly.
Peace of Mind
"Pets Best has allowed me to get the best care for my dogs without having to worry about whether I can afford it. One of my dogs tore his ACL and all associated care was covered (minus the deductible and copay.) 10 months later, he tore the other one, and again, all covered. My other dog had a mystery ailment and x-rays, bloodwork and meds were covered. I was able to just concentrate on getting my dog the treatment she needed and that has brought me such peace of mind. I have been very happy with the service from Pets Best! "
Knee surgery reimbursement
We were pleasantly surprised at the timeliness and amount HP reimbursed us for our dog's knee surgery. We have a long road of recovery/rehabilitation and hope HP will keep helping ease that financial burden.
Avoid. They will rip you off.
They deny everything based on geralizatjons and diagnosis from themselves and not what doctors say. My dog had a puppy scratch on her belly and they said it was allegies even though my vet didn’t. Then they proceeded to deny anything she has ever had because it shares potential symptoms with allergies. Then there is the “we don’t raise prices based on age or claims” but then they will go and raise it every single year. I have had my dog for 5 years and each year it has gone up 20-40 %. It started at $75. Now it is up to 170 a month. This company is a scam. Avoid at all costs.
Annual Premium Increases
Every year, Fetch will raise your premium, increase your deductible and reduce the reimbursement rate. STAY AWAY!!!! 2022 Annual Payment: $1534.14 Deductible: $350.00 Reimbursement rate - 80% 2023 Annual Payment: $2024.63 Deductible: $350.00 Reimbursement rate - 80% 2024 Annual Premium¹ $3060.87 Deductible$350 Reimbursement rate - 80% 2025 Annual Premium¹ $3531.90 Deductible $500.0 Reimbursement rate - 70%
Insurer: Fetch Canada
By: Sid
Met Life Pet Insurance
I knew I would need pet insurance when Archie was about 6 months old. I chose Met Life for their exceptional reputation. I built my own plan (there are options) that I thought would best fit our needs. Insurance is to protect one from financial harm, no one ever buys insurance hoping to use it! Met Life on-line claims process is easy. Met Life does what they say they will do! All of our claims have been processed within 15 days and the claim payment is directly deposited in to my account. Again you have payment options. Customer Service is also exceptional! I have moved from state to state and no issues!! If you have a pet, Met Life cannot be beat!!!!! Metlifecom/Pets
Worry free service
My Pets Best policy covers almost everything my dog needs medically so I don't have to worry about going broke to treat her. The timely turn around from claim submittal to reimbursement helps with that as well. Very satisfied with Pets Best and plan to consider Pets Best for my next pet as well. Animals get sick just like people do and I'm very happy this service exists so when crisis hits, I can count on Pets Best to help us through it.
Insurer: Pets Best
By: Rachel
Easy Claims for Chronic Issue
We signed up for Pets Best Insurance the day we brought our puppy home. It has been a godsend! Turns out our dog is allergic to grass. She needs monthly injections to keep the itching and skin rash away or at least to a minimum. I submit the claims as soon as I get home from the vet and within 3 to 4 days I've received reimbursement according to my plan. Submitting the claim is as easy as pushing a few buttons, taking a photo, and writing a brief description of the issue. I'm extremely satisfied with the coverage I have and the service I have received from Pet's Best.
Insurer: Pets Best
By: Michelle
Wouldn't have a pet without insuring it with Embrace
I have had wonderful experiences with them and have had them for over 10 years. I have never had an issue with any claims and submitting a claim is super easy. I have it set up so the refund goes directly into my checking and is there within days of submitting my claim. I tell everyone about Embrace. We were out to dinner with friends and I told the waitress who just got a new puppy to get Embrace. There will always be emergencies with pets. It's wonderful knowing Embrace has our backs.
Just Okay
Big monthly rate increases -up almost 65% in under 4 years, and that’s with very few claims
Insurer: Fetch Canada
By: Susan