Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,009 total
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Easy to work with
Easy to work with
Insurer: Trupanion
By: Wendy
Good coverage; Claim process confusing
I have had insurance with Trupanion for several years. Most of my experience has been very good. The only two things that I don't like are that the cost continues to rise every year and recently you've changed the portal for submitting claims to a method that is somewhat confusing and requires more, inefficient work on my part. Now, I have to enter the hospital, zip code and invoice number EVERY time I upload a receipt. Plus you don't have a specific way to provide details for a prescription, so I have entered the scrip # since there is no invoice # for a scrip.
Insurer: Trupanion
By: Diane
Pleased so far.
I think Trupanion is one of the most comprehensive insurance companies without sneaky unexpected costs.
Insurer: Trupanion
By: Allison
Satisfied overall.
Satisfied overall. Wish coverage was more extensive
Insurer: Trupanion
By: Douglas
Very fast to help and understanding, they really do care
When our dog was attacked we were so worried, but knowing that we had Lemonade insurance for her took away a lot of the worry. They make it so affordable to have your pet insured and help make the process so easy. Im glad I was recommended their service. I use other of their services as well. There's no company out there like Lemonade! I recommend them to everyone.
Insurer: Lemonade
By: Maria
Glad I chose Trupanion!
I looked at many plans for my pet and there was none that compared toTrupanion.
Insurer: Trupanion
By: Twana
The absolute best!
I love Trupanion! The people are so friendly and helpfulâ- they certainly seem to care about Hanna and me.... The best part about it, we donât have to worry about Hannaâs health care. We can give her the best of care and not worry about the cost as much as her needs. You guys are awesome!
Insurer: Trupanion
By: Madelynn
Fast, friendly, paid out the next day!!!
I’m so glad that I carry trupanion insurance on both my boys, I never thought I need it but I wanted that piece of mind and so glad that my vet recommended trupanion I had heard so many bad things about pet insurance but I have to say I’d recommend them to all my friends.
Insurer: Trupanion
By: Laurie
It was a pleasure
Extremely easy, Veterniary office handled it immediately
Insurer: Trupanion
By: June
Extremely professional, fair, and transparent insurance company.
I was one of PHI Direct's early customers and I took a chance on them when my previous provider closed up shop. Since the very start, I have found their sign up and fees to be very reasonable and easy to understand. I appreciate the level of professionalism in the documents they send and in their customer service communication. There are no surprises since everything is laid out clearly in the paperwork. Making a claim was super easy, and they answered any and every question I had very transparently. I am very happy with this company and hope to be with them for as long as I have my cats!
Insurer: PHI Direct
By: Sarah