Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,150 total


Verified June 11, 2026

Never ever had a claim issue for my…

Never ever had a claim issue fir my pooch! Reimbursement is very quick. Questions are always answered in a timely manner. I don't ever have to worry about Nikko not getting the care that he needs because it's not affordable. Majority of my friends a pet owners and I highly recommend MetLife to them.

Insurer: MetLife

By: Barbara Vitale

June 11, 2026

This company is AWFUL

This company is AWFUL. They do not care about your pets wellness. Once my dog turned 9, they decided to add almost 100 dollars more to the premium because she is a “senior” who is otherwise healthy. They do not have customer service support managers. The only individuals you can call do not have full information and cannot full assist you. If you truly love your pets, you will avoid this company at all costs. Your fur babies deserve better!! Updated: I attempted twice for management to call me, was told it would take twenty fours and they did not attempt once. I will not make any additional call to this company as I attempted to resolve this months ago and was ignored.

Insurer: Healthy Paws

By: Brittany canino

Verified June 11, 2026

Simple process, good prices

Really easy process and affordable prices. Great that you are able to customize the price and coverage for your pet's needs.

Insurer: MetLife

By: Julohn

Verified June 11, 2026

Healthy paws has been great paying for…

Healthy paws has been great paying for everything that my girl has needed. I do pay more for them than other companies but they cover all her physical therapy etc. Our premium jumped drastically this year due to turning 8, and they also dropped my reimbursement level and increased our deductible but I’m still sticking with them because they pay for so much and reimburse me quickly, often the next day!

Insurer: Healthy Paws

By: Cindy Gray

Verified June 11, 2026

Fast and accurate process

My first claim was processed accurately and in a timely manner. I’m very satisfied with my pet insurance.

Insurer: MetLife

By: Irene

Verified June 11, 2026

Enrolling a New Pet

Very easy to sign up. Nice information about options in coverage. A little pricey to customize your options.

Insurer: Nationwide

By: LC

June 11, 2026

Thanks Pets Best!!

I've adopted and rescued pets for over 60 years. I had not purchased pet insurance until 2025. A few months after purchasing insurance my pet was attacked by another dog. It took over 4 months for our Tinker Bella to completely heal from fractured bones in her foot.We saw the veterinary sometimes over 2 -3 times a week. I was so happy I had made the decision to purchase pet insurance. Pets Best was very efficient in paying claims!! I will never be without pet insurance again!! Thank you Pets Best!"

Insurer: Pets Best

Veterinarian: Karns Animal Clinic

By: Kathy

Useful
June 11, 2026

Compassionate and affordable

I'm very thankful I switched to this insurance company last year. I was being priced out of the other company (Embrace) as my dog got into her senior years. Spot provided packages and coverage we could afford. I did have a vet check before switching and there was one pre-existing skin tag we later had removed that they didn't cover. But I felt that was reasonable and they covered the majority of the surgery because we were removing new ones as well (less our deductible). Fast forward and our dog developed a large bump super fast. Had it removed and biopsy and it was mast cell cancer and super nasty. They covered the majority of that well, less our copay and the claim process was pretty easy and fast. When the bump came back and started spreading, we knew that was it for our almost 14 yr old girl. We had a mobile vet come and put her down and I filed our final claim. They not only got to that pretty quick, but they turned off the billing for her automatically the day after she died without me having to call. And yesterday, the sweetest representative phoned to give me heartfelt condolences and ask how I was. That was the most human, compassionate, and thoughtful decision a company has made in a long time. I would highly recommend. I've only had good experiences since switching.

Insurer: Spot

By: Holly Oostra

June 11, 2026

Love My Insurance

Submitting the claim is super easy and you get a response within a day or two. The funds are put directly into your account within two or three business days. Super great company to do business with. I've recommended to many family and friends.

Insurer: Pets Best

By: Pamela Deutsch

Useful
Verified June 11, 2026

Easy process

Process was easy price is affordable.

Insurer: MetLife

By: Rita Coulon

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