Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


March 20, 2026

Ask for Carla!

It was incredibly stressful for me to make a decision of which company and then which choice of plan. Carla was outstanding in how she handled the experience to help me choose what I was really comfortable with. Not to mention fetch appears to have the most inclusive coverage with several added goodies. Carla was most knowledgeable about insurance companies and was very talented in dealing with customers, namely Me!!!

Insurer: Fetch

By: Karen Moore

Verified March 20, 2026

I love spot

I love spot, my dog has been with them for 2 to 3 years now, they cover vaccines and everything, easy to talk to them, turn around time for the claim is 2-5 days. And my favorite I have a vet who I can text anytime I have questions.

Insurer: Spot

By: Alejandra Tovar

Verified March 20, 2026

Very good

Quick, efficient, transparent pricing for my pets insurance, all costs and coverages listed upfront.

Insurer: MetLife

By: Isaiah Martinez

Verified March 20, 2026

Mostly satisfied and I do recommend.

I have been using Metlife for my 2 dogs for about 2 years. I am generally satisfied with their coverage. One of the problems that I have had is their computer generated emails that my claim has been denied. I end up having to call and have them re-process the claim. This has happened on several occasions and has been my biggest gripe. Use real customer service, NOT the computer. So much is lost in the way of this, and it is so time consuming and aggravating being denied, when I know what claims are covered. Besides that, I would recommend them and it gives me peace of mind to know that most of my claims are reimbursed.

Insurer: MetLife

By: ANTOINETTE Toni Cosmi

March 20, 2026

Horrible company to deal with

Horrible company to deal with. They don't pay out anything - they always find some reason to not pay. Total wasted of money. This company should be shut down as they are a total scam!!!!!!!!!

Insurer: Fetch Canada

By: Cyndi Egbert

March 20, 2026

SCAM. Beware.

What a complete scam. I’ve had my Westie covered under the premium policy since he was a puppy. He’s had no health issues. Other than regular vaccinations, checkups and medication for fleas, ticks and heartworm he is very healthy. My last Vet bill was almost $500 and after submitting my invoices, I was informed they cover nothing. All the tv advertisements and commercials state everything I had my dog in for would be covered to some extent. Wrong! Please if you’re considering Fetch, do your research.

Insurer: Fetch Canada

By: Jim Stevens

Verified March 20, 2026

The website is easy to use

The website is easy to use. Claims are processed very quickly and most importantly, a real human answers the phone without much waiting. I would have given a 5 if Healthy Paws had a mechanism by which one could get pre-approved for a procedure or test. FYI-Price increases are often. I started 12 years ago at $35/month and now pay $140/month. Total increase: 300% Annualized increase: ~12.25% per year Average dollar increase: ~$8.75/year

Insurer: Healthy Paws

By: Kathryn Renz

Verified March 20, 2026

Good price

Good price, all that I wanted.

Insurer: Prudent Pet

By: disaacwoh.rr.com

Verified March 20, 2026

easiest fastest enrollment and what…

easiest fastest enrollment and what appears to be great value and ease of use.

Insurer: MetLife

By: Keith Halverson

Verified March 20, 2026

Too many restrictions, not transparent about deductible

The company did not disclose the deductible in the initial plan information and automatically renewed my pet without my consent. They also disallowed a condition that was under review but had not been finally confirmed (as pre-existing) and didn't cover enough vaccines and wellness services.

Insurer: Pumpkin

By: Rebecca

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