Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,150 total
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Not enough value/coverage for the…
Not enough value/coverage for the money. If I didn’t have French Bulldogs, who are prone to spinal injuries, I would cancel. No regular maintenance is covered. When my dog went to the ER because he was vomiting and couldn’t breathe (those were his symptoms) they treated them as separate issues and charged me TWO deductibles. When my vet noted a heart murmur on my other dog’s first visit they treated the later heart diagnosis as preexisting and didn’t cover his heart surgery. For me, Trupanion a necessary evil. But I will consider canceling if the premiums go much higher. EDIT: In response to Trupanion's note below: I reported his symptoms. The issue was that he was withdrawn from Prednisoe too quickly (in line with doctor's orders). Even after the ER doctors reached out to Trupanion and explained the situation, they refused to adjust their stance.
Insurer: Trupanion
By: ZoZo’s Mum
Easy affordable and safe thank you
Easy affordable and safe thank you
Insurer: ASPCA
By: Cristobal Avila
Reliable Coverage and Excellent Claims Service
I’ve been using Healthy Paws pet insurance for over eight years, and my experience has consistently been positive. Their claims team has always been helpful, responsive, and easy to work with. Most recently, I filed a claim for my Boston Terrier, and it was processed quickly and efficiently. It’s reassuring to have a company that provides reliable support when it matters most.
Insurer: Healthy Paws
By: Brian Hall
5 Star Customer Service & Experience
MetLife Pet Insurance has decreased the amount of stress I carry in my day to day life. Knowing I can afford to go to the vet when my dog has any concerns is such a big relief. MetLife customer service is always so kind and I am never stuck on a telephone tree speaking to robots. I always have kind, helpful agents. They are always fast to respond to claims and reimburse me. I never thought I’d get pet health insurance especially with how bad human health insurance has gotten. But I can say hands down MetLife Pet insurance it is worth every penny.
Insurer: MetLife
By: customer
Prompt with processing my dog's claims…
Prompt with processing my dog's claims and I like the direct deposit option when there is a reimbursement. The service is great hence the 5 stars but my policy increases every year in price.
Insurer: Trupanion
By: Jane Judson
I took both my cats in for their annual…
I took both my cats in for their annual welliness and immunizations. When I got home I uploaded the itemized bills for each cat and within an hour received an email that Pumpkin was on it. Within six hours I received a breakdown of what was covered. Everything but the rabbies shots. I was thrilled. Brought a $300+ bill down to $80 bucks! On a fixed retirement income, it's a wonderful thing!!
Insurer: Pumpkin
By: Boatdock
I cannot say enough about Pets Best…
I cannot say enough about Pets Best insurance. I filed a claim on a Wednesday and 2 days later I received the Explanation of Benefits showing they are paying all but $200 of my dog’s surgery costs. It is well worth the cost when your pet needs surgery. I used the Care Credit card to pay the vet and Pets Best is putting the money back on the card.
Insurer: Pets Best
By: Joanne Duffy
Great customer service
Great customer service and price with the most coverage.
Insurer: Nationwide
By: Jess A
Easy to set up
Easy to set up, quick to respond, I got repayment for a claim after my first vet visit, in less than a week. This is my first experience with pet insurance, and I couldn’t be happier with my choice.
Insurer: MetLife
By: customer
Amazing insurance coverage for my pet
Amazing insurance coverage for my pet. Super easy snd so helpful at helping to cover the cost of vet bills! Great experience!
Insurer: MetLife
By: customer