Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


Verified March 23, 2026

Easy to sign up and see my options.

Easy to sign up and see my options.

Insurer: MetLife

By: Shenista Carpenter

Verified March 23, 2026

easy to choose plan and compare options.

easy to choose plan and compare options.

Insurer: MetLife

By: David

Verified March 23, 2026

This is the best insurance I have found…

This is the best insurance I have found for my dog Luna. They have been clear and transparent with all of their claims, refunds, and payments. A customer service team have great customer service skills, and have answered all of my questions. I wish I had found this for my other dogs sooner..

Insurer: MetLife

By: Erin Tatum

Verified March 23, 2026

Trupanion was exactly what I'd hope…

Trupanion was exactly what I'd hope for. Highly recommend them. It's a peace of mind you need when having 4-legged family members.

Insurer: Trupanion

By: Marie Claire

March 23, 2026

I am highly disappointed with the…

I am highly disappointed with the business practises of this insurance. They grossly miss represent the coverages and will not stand behind the mistakes. Even though I have not been able to use my insurance for anything that was clearly stated. I had a refusal of the refund on top of a very rude supervisor named Michelle. Now I get the fun of waiting 5 to 7 business days for a manager to get back to me. Avoid this insurance at all cost. It will only cost you more money at the end of the day and cause you more unnecessary stress if you were depending on this for financial assistance.

Insurer: Trupanion Canada

By: Tim

March 23, 2026

Great... so long as your dog is under 4-years-old.

I just got my renewal for my 5-year-old dog and the premium doubled from two years ago (40% last year and another 50% this year). I checked my original policy and found it is silent with regard to premium increases. Maybe if I was making claims, I'd have been happier with Fetch. I bought the policy to protect against a catastrophic event and never made a claim, so I have five years of premiums in the rearview mirror. If my dog turning 5-years-old can trigger this kind of increase, it seems the sky the limit on future increases as she gets older. Turns out the catastrophic event I needed protection from was Fetch premium increases. Grr.

Insurer: Fetch

By: Ken

Verified March 23, 2026

Covers little to nothing for dental and…

Covers little to nothing for dental and still waiting on refund from the vet which was almost 3 weeks ago. Very disappointed...

Insurer: Spot

By: Becka Duerr

Verified March 23, 2026

Easy enrollment, reasonable rates

It was very easy to enroll through the link in my employer's benefits portal. Nationwide has been very responsive and helpful, and the rates and coverages available were priced reasonably with the employer discount.

Insurer: Nationwide

By: Jamie Ziegler

Verified March 23, 2026

Given two stars instead of just one…

Given two stars instead of just one star. Our newly adopted cat had an upper respiratory infection. Urgent Vet care took care of him and we submitted the claim. Waiting a few days and no response from MetLife Pet Ins. I called them. They had never received my claim. Resubmitted and they received it. Processing took a couple of days and there was missing information. SOAP - what was that? Spell things out for us! Turns out it's his pre adoption record. Sent that in. Processed the claim and notified it was approved. Now I wait for my refund. Crickets. Called them. Supposed to receive another email on how I want my refund. Just send me a check. I shouldn't have to go and create an account and give my banking information to receive my refund. I say beware of getting MetLife Pet Insurance if you have a pet. The amount of monthly payment and the total yearly amount they cover is not worth it. Yes, I'm glad we were given a "free" trial and we used it. But this ordeal we had to go through was not worth it. Just my humble thoughts.

Insurer: MetLife

By: Rudy's Parents

March 23, 2026

Taking care of Lucy

Our Vet, Dr; Logas is great! She spends a lot of time making sure she knows all that is wrong before she starts treatment. A great Dr! And thatnks to Pets Best, we do not have to worry about a large bill !

Insurer: Pets Best

Veterinarian: Bradenton Veterinary Hospital

By: judy

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