Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Simple and easy to choose plans
Simple and easy to choose plans
Insurer: Nationwide
By: Joy Luongo
The wellness package is perfect for…
The wellness package is perfect for yearly checkups and Pumpkin pays 99.9%
Insurer: Pumpkin
By: Jeannine
Team is extremely helpful
Team is extremely helpful, and they actually cover what they say! Very satisfied
Insurer: Spot
By: Riley Everett
Terrible service and deceptive practice
Terrible service and practice overall. I actually used to have another pet insurance provider who I will definitely go back to after my countless horrific experience with PetsBest. First, this company is borderline scam. They don't cover anything and the coverage vs cost is outrageous. Don't fall for it, because if you think you'll be covered for the most obvious things, you won't. And, it takes weeks for them to process it only to tell you it's not covered. I had a kitten who had digestive issues, starting with parasites in his stool. Since the kitten had diarrhea, I immediately took him to the vet who ran a bunch of tests to confirm that he had a parasite. Note that this was before the 14 day wait period was over, so I knew that this would not be covered by insurance. Post that parasite issue being resolved, the kitten still had periodic digestive issues, which were determine to be unrelated to the parasite. PetsBest basically flags every issue with digestive things for this cat to be "pre-existing" and will not cover a single dollar, even if the problem had nothing to do with the parasite. I recently purchased a second kitten and created a second coverage plan for him. Unfortunately, I failed to select the option to add the wellness plan, and so I tried calling to add that to the plan within 30 days of creating the plan. I was on hold for over 45 minutes one 3 different occasions before I was finally able to get a hold of someone. That rep told me that they would add the wellness plan and that the claim I had filed before this call would be fine, and that they would retroactively apply the wellness coverage to it. Weeks go by and they denied my claim, saying that I do not have the wellness plan. After calling and being on hold for 20 minutes, I finally get a different rep who tells me that "normally, we would allow for the wellness plan to be added if it's within 30 days of creating the plan. However, since you filed a claim, we can't do that and you need to wait until Dec 2026 (11 months from now) to add it." This was completely different from the previous rep who essentially lied to me or had no clue what they were saying. Not only that, no one ever told me that this was not added to my plan, and their app is so horrible that it's impossible to figure out. Needless to say, after spending thousand of dollars and getting absolutely nothing but frustration from this fraudulent service, I will be taking all four of my plans elsewhere. I hope I can influence others to not be a part of this scam service.
Insurer: Pets Best
By: A W
Happy Pet Mom
I am happy that you were able to help me take care of my dog. He is my best friend and having this coverage took the burden off of me and made the decision easy to help my dog live his best life. Thanks for helping us live our best life together he is so special to me. Knowing he has coverage takes the stress out making sure he has what he needs.
Trupanion is worth every penny
Trupanion is worth every penny. They process everything so quickly - such a great company
Insurer: Trupanion
By: Christine Ginsberg
my opinion about this company
Anytime I’ve ever had a question. The customer service has been friendly and helpful. Anytime I submit a claim I get a prompt response that they are on it and then I get an answer or a refund check comes within a reasonable amount of time The only thing I wish I had known is when I got my Pet two years ago I was able to get her to my vet quickly for a health check. It was on a Friday and three days later Monday I called to set up my Pet Insurance and apparently I missed a discount not doing it before hand but being brand new to the Pet Insurance world I didn’t know I wish I hadn’t even been told that by customer service because then I felt like I was being punished
Insurer: Trupanion
By: Ellen Whitbeck
Affordable and cover most bills…
Affordable and cover most bills Accudent and Wellness’s
Insurer: Nationwide
By: Kay
Piece of Mind
"My kitten, Indy has had two illnesses in her short life. Both fevers of unknown origin which required extensive testing and blood work to determine possible causes. Without this coverage I would not have been able to afford to care for her as well as I have. It gives me the ability to choose to do the very best I can for her."
Nationwide covers bunnies!!!
So blessed that Nationwide covers rabbits! I got connected with Elaine and she was one of the nicest people I have ever talked with on the phone. I could seriously tell that she cared about making sure I was informed in making my decision for my bunny. The monthly payments are affordable and it’s nice to know I now have a safety net to rely on if something were to happen to my sweet girl. Thank you Nationwide and thank you to Elaine!!
Insurer: Nationwide
By: Brendyn