Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


March 21, 2026

Do not get Healthy Paws - They change your deductible and Copay after years of paying a premium

Do not get Healthy Paws. It felt like a bait and switched when my dog was going to turn 12. All these years I paid a premium to have a 10 percent copay with a 250 deductible. Every year they raise their rates a lot. But I was shocked when my renewal policy just came up and they said my new deductible was $500 and I have a 30 percent copay and they raised the rates. No other options. Very infuriating and I would NEVER recommend them as a result. Up until now they paid claims very fast and I rarely had issues other then the really raising rates a lot each year. I started at $33 a month and am now at $139 a months for a 30 pound dog.

Insurer: Healthy Paws

By: sendmenews

Verified March 21, 2026

y'all don't give out fair…

y'all don't give out fair reimbursements.

Insurer: Spot

By: Angel Tiznado

Verified March 21, 2026

Fast and easy enrollment process

Fast and easy enrollment process. I was able to customize the plan to my exact needs.

Insurer: MetLife

By: JASMINE FLEMING

Verified March 21, 2026

My little Mia went to the Vets 3 times…

My little Mia went to the Vets 3 times and then to the hospital. Fetch came through and was there when I asked for reimbursement. So glad she had insurance. Thank you Fetch.

Insurer: Fetch

By: Squeeky

Verified March 21, 2026

Very easy to submit claims and coverage…

Very easy to submit claims and coverage is well priced!

Insurer: Spot

By: Tim Wilson

March 21, 2026

All my interactions with the Embrace…

All my interactions with the Embrace representatives have been good. I would give it 5 Stars if the company's wellness and routine cap was higher.

Insurer: Embrace

By: Not a satisfied customer

Verified March 21, 2026

Good insurance

The plan and price is great

Insurer: MetLife

By: Danielle Nicholson

March 21, 2026

Spot Pet insurance was useless

Spot Pet insurance was useless. I can’t believe we switched to SPOT from ASPCA insurance, which was always stellar. I will never choose one just because less expensive monthly premium again. SPOT wields that pre-existing condition like a sharp-edged sword. Our dog had pre-existing mammary tumors. She was elderly when we got her and we acknowledged that. She had eight teets and the two lower showed no mammary growth. Over a one-month period one of these lower teets developed a massive rapid swelling that showed as a mammary tumor but our vet noted the swelling was due to infection. She was treated for infection. Over following three weeks she was treated again at emergency and other locations. Edema from same sudden swollen lower teet area caused edema in leg so she could not walk. The inability to walk was what forced us to put her down - a secondary reaction to infection in a sudden rapid tumor! Not only did SPOT not pay ONE PENNY on this claim, but I was told by a customer service rep on the phone (who slurred his words/sounded drunk - don’t know if he was 🤷‍♀️ but pretty frustrating - fyi SPOT ), that SPOT will not pay for her Euthanasia and her cremation because she died from a pre-existing condition! So now I’m appealing the claim which is a HUGE hassle during a heartbreaking week. ASPCA pet insurance paid our other dogs euthanasia and cremation without hassle or question. They are a far superior company with, by the way, truly sympathetic and kind and articulate customer service reps. Kindness means a lot when your dog is dead, okay? Had SPOT pet insurance showed one modicum of kindness, sympathy, etc and had SPOT paid even a small portion of the claims I would not be writing this review. This company should be ashamed of itself.

Insurer: Spot

By: Erin FitzGerald

Verified March 20, 2026

Healthy Paws has been awesome insurance…

Healthy Paws has been awesome insurance for our pups over the years. Recently, one was diagnosed with a tumor in his mouth. Thankfully, it was swiftly removed and he is doing great! HEALTHY PAWS processed his claim swiftly and paid in accordance with our plan. We are so grateful for having Healthy Paws pet insurance. We have been long-time customers keeping all our beagles insured. Their history in paying claims has been great since the beginning and continues today just as we experienced this time.

Insurer: Healthy Paws

By: C. Owens

Verified March 20, 2026

Easy to understand premiums and choose…

Easy to understand premiums and choose coverage.

Insurer: MetLife

By: Amy Lucas

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