Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,918 total


May 30, 2023

Very helpful

I am very glad to have Lemonade so that I can have the best care for my beloved puppy. They are very friendly, professional and helpful. It was a little unclear what was covered and what was needed for our initial exam… but overall the experience was great. I highly recommend them!

Insurer: Lemonade

By: Peyton

Useful
Verified May 30, 2023

You get what you pay for!

My vet is now able to process my claim as I check out. I receive a text almost instantly from Trupanion, stating they are reviewing my claim. They then reply again, very promptly, with what they will cover and I pay the difference to my vet. So easy, I love it. Highly recommend! Only caveat is the cost….. but it’s so true when you say you get what you pay for!

Insurer: Trupanion

By: Lynn

Useful
May 29, 2023

Excellent insurance for pets

I’ve been with PetPlusUs for not dogs for over 8 years. Many claims. Excellent coverage- faithful to the agreement. No questions asked, all claims covered.

Insurer: Pets Plus Us

By: Virginia

Useful
Verified May 29, 2023

Because you raised my fees by $100 after one claim on my 1 year old dog.

Because you raised my fees by $100 after one claim on my 1 year old dog. I’m sorry but that’s not ok. I’m going to look elsewhere.

Insurer: Trupanion Canada

By: Christie

Useful
Verified May 29, 2023

My cat deserves the best!

Very light registration, very good service and cheaper prices

Insurer: Trupanion Canada

By: Serhii

Useful
Verified May 29, 2023

Really good company.

I have recommended trupanion many times to my friends. It's not a hard sell.

Insurer: Trupanion

By: Elizabeth

Useful
Verified May 29, 2023

I love the simplicity of this plan.

I love the simplicity of this plan. I know exactly what I’m paying and I know exactly what I’m getting, except for one thing: the “standard plan” includes acupuncture and other non-standard procedures. I wish they had told me so I could have saved the money from that add-on! I would have given a 10 if they informed me of this!

Insurer: Trupanion

By: Lluvia

Useful
Verified May 28, 2023

Dissatisfied

Good afternoon, my husband and I have been paying for this insurance for almost a year (we contracted the most expensive rate) so we don't have to worry about money if something happens to our cat one day. This has been a surprise for us, because after paying a very expensive insurance fee for almost a year, of this bill of $600 you only cover $158. We are very disappointed, and we feel a little ripped off. For all these reasons, we request that you immediately unsubscribe us from the insurance, both for Lole and for Jazz.

Insurer: Trupanion

By: Carmen

Useful
May 28, 2023

NEVER do business with these people!

It began when they started denying reimbursement for claims that were clearly covered by my policy. But now it’s worse: they sent me a $260 check that bounced! Citibank is charging me penalty for depositing a check that was unpaid!!! These people are thieves!

Insurer: Pets Best

By: Leonardo

Useful
Verified May 28, 2023

Will always recommend Trupanion

When bringing our new puppy home and signing up for pet insurance could never have imagined having to use it. Sadly, our boy ended up with multiple health issues both genetic and accidental. We will forever be grateful that because of trupanion he was able to have the very best in veterinary care without ever having to say “we can’t afford that”. I will always tell Loki’s story and how Trupanion allowed him to always have the gold standard in care. Thank you

Insurer: Trupanion Canada

By: Denise

Useful

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