Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Monthly premium almost doubled!
Monthly premium went from $180 a month, to $263 a month.
Insurer: MetLife
By: Deb R
Avoid
Avoid. They will increase the price exponentially as your pet ages. It started at at $30 and now it’s over $220 and that is after decreasing reimbursement level and increasing deductible. They also use your reimbursement level towards your deductible so if your deductible is $1000 and your reimbursement level is 50%, you really have to pay $2000 before insurance kicks in (this is not how most insurances work). I’ve had this insurance the whole life of my dog and regret every month, but now I need to keep it since she is so old. Do your research before getting insurance.
Insurer: Healthy Paws
By: Jordan Aldujaili
Quick refunds
I appreciate MetLife Pet Insurance as I've received my 80% refund quickly after filing claims.
Insurer: MetLife
By: Lisa D
No matter what I don't get approved
No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.
Insurer: Embrace
By: Oz
I love this company
I love this company! I’ve had dogs my whole life and have never had pet insurance. We now have two, very small dogs and have them both insured with Fetch’s great injury, illness and wellness program that is just perfect for our two littles. Karley was my representative today and she was so friendly, helpful, professional and kind. Thank you, Karley and Fetch! Good job!
Insurer: Fetch
By: Lisa Christianson
Best pet insurance so far
Coverage is great, premiums are reasonable, and reimbursements are quick.
Insurer: MetLife
By: customer
Coverage is good but there is alot of room for improvement
I have liked the coverage and customer service when ive called in however the time from claim submittal to being reimbursed is fairly long, the system used to pre-sort the uploaded documents is flawed and causes issue, ive had entire claims completely lost after receiving confirmation of submitting, and with a 65% increase in my premiums after the first year of working with yall it feels a bit like bait and switch pricing wise
Insurer: MetLife
By: customer
It has been great
It has been great, and basically paid for itself in coverage costs.
Insurer: MetLife
By: JC
Better than human insurance
They paid every covered claim without blinking an eye, including a very costly tumor removal surgery in March, and then barely raised premiums for the next year. It literally brought me to tears to think how they made what has otherwise been an incredibly difficult time just a little bit easier for us.
Insurer: Pumpkin
By: Peter Moore