Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,009 total


Verified September 21, 2022

Excellent customer service excellent policy coverage and excellent value.

Excellent customer service, excellent policy coverage and excellent value.

Insurer: Trupanion Canada

By: Jacqueline

Useful
Verified September 21, 2022

Easy medical care coverage

Simple, quick, easy, happy with the service and the cover

Insurer: Trupanion Canada

By: Laurence

Useful
Verified September 21, 2022

The BEST!!????

Trupanion is been the best Pets insurance a ever had. I rescued Lola my Frenchie and she had a herniated disc in her neck poor baby she needed a emergency surgery a pay almost $ 8000 for surgery. I send my claim and 2 days later they refund me over $6000 I was in shock pay less then $2000 . I'm soo pleased I recommend it to everyone that I come across ????????

Insurer: Trupanion

By: Nubia

Useful
Verified September 21, 2022

Great price wonderful assistant over the phone

Great price, wonderful assistant over the phone

Insurer: Trupanion

By: Paige

Useful
Verified September 21, 2022

Thankful for Trupanion

I recommend your company to all of my friends with pets. The most recent experience with the actual claim process was very appreciated. My wife passed away February 2021, Michelle always took care of the claims. I did not realise how much was covered until I inquired. It was a very satisfying experience, considering all of the claims I had not filed since Mic’s passing. If only the main stream, human health care system, and insurance companies were as easy and straight forward to deal with. As a business owner for over 30 years, they could all learn a lot from your business model and excellent attitude your phone / claims representatives project. Thanks Again! ~ Best Paul Stringer

Insurer: Trupanion

By: Paul

Useful
Verified September 21, 2022

I've been paying Trupanion for 9 years.

I've been paying Trupanion for 9 years. Ive never been late on a payment. My payments are automatically withdrawn. I've filed 3 claims in those 9 years. Trupanion covered 2 claims. You gave no reason why the last claim did not qualify. The visit was not a wellness visit. It was a skin issue. I am still considering finding a new company to give my money to.

Insurer: Trupanion

By: Joni

Useful
Verified September 21, 2022

Quick and easy claims process.

The Trupanion claims process has been extremely quick and helpful during a very stressful time for Sully and our family. I am somewhat disappointed that after activating my first serious surgical claim, I got an email indicating that my insurance cost per month would be increasing.

Insurer: Trupanion

By: Eileen

Useful
September 20, 2022

After 3 years of pocketing my money, the one time my dogs need them, they bail out because my dog is 6years old

3 years of paying them, for my 3 dogs, I never filed a claim with them, because my dogs are mostly healthy they go to the vet twice a year and they are usually well. Then Rocky has an accident break his tooth and he has to have a procedure to relief pain and avoid infections. But he was denied because he is 6 years old, they only accepted like $400 of the $1300. I was furious how can someone deny him for the age, at only 6 years old. If instead of the insurance I saved that money in a savings account, I would have used only a 30% of it to cover 100% of the expense. So from now on I will do that, save it in to a doggy savings account for emergencies instead or hire a better insurance provider.

Insurer: Pets Best

By: Rolando

Useful
September 20, 2022

PetsBest - Will take your money, and cover nothing.

They’re quick to add everything to your 500$ yearly deductible, but as soon as you hit that and expect them to start paying, well, good luck getting a penny out of them. Will be canceling my policy.

Insurer: Pets Best

By: Alec

Useful
Verified September 20, 2022

So Happy we found Trupanion!

As it has turned out, our beloved Mastiff/ Bloodhound mix has been pretty high maintenance health wise. She is a happy girl that just keeps on living but is need of all sorts of meds and supplements to stay pain-free and active. We often save up a bunch of receipt then submit them all on one fell swoop. The turn-around time of processing them and refunding us for the covered amounts is always so fast! We really appreciate Trupanion SO MUCH!!! I will always use them to insure any dogs we have and do recommend them to everyone!

Insurer: Trupanion

By: Bill

Useful

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