Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,383 total


October 19, 2025

Pet insurance with Metlife

Metlife Pet Insurance has been one of the best decisions I could have made for my fur babies. The app makes it so easy to submit your receipts and the money is deposited directly to my account. The staff are knowledgeable and professional. Thanks Metlife Pet!!

Insurer: MetLife

By: Janet Osterlund

October 19, 2025

Healthy Paws is a life saver!!

Healthy Paws is a life saver!!! Without this insurance I would not have been able to afford her medical bills, I can’t thank you enough!!!

Insurer: Healthy Paws

By: Jacqueline Neubrech

October 19, 2025

Nearly 400% Rate Increase Since 2023 — Healthy Paws Is Exploiting Loyal Pet Parents

I’ve been with Healthy Paws for over 12 years, insuring my dog since she was a puppy. I used to recommend them to everyone. But now, I’m paying almost 400% more than I did in 2023 as my monthly premium has jumped from around $130 to over $510. Healthy Paws blames “rising veterinary costs,” yet veterinary inflation has been closer to 10–15%, nowhere near the massive hikes so many of us are facing. This isn’t an isolated case. I encourage you to scroll through forums or Reddit and you’ll see countless pet owners reporting the same thing. Once your pet ages, the rates explode, and switching insurers becomes impossible because pre-existing conditions are excluded. It feels like they’re banking on your love for your pet to keep you trapped. Pet parents deserve transparency and protection. These increases are predatory and unjustifiable. I’ve filed a complaint with the NJ Department of Banking & Insurance and contacted state leadership to push for regulation. I urge anyone reading this to think twice before signing up as the peace of mind you think you’re buying could turn into a financial nightmare later.

Insurer: Healthy Paws

Veterinarian: Sage Veterinary Center

By: Caroline

Useful
October 19, 2025

We love MetLife pet insurance

We love MetLife pet insurance. Great company, great plan, efficient claims and reimbursements and well and sick plans. 100% reimbursement. I just wish the cost didn’t increase so much every year for those customers without large claims.

Insurer: MetLife

By: Brenda Trapasso

October 19, 2025

I canceld my policy because of this.

I guess this leading statement in the comments box, "What went wrong this time?", explains their work. My dog is experiencing something to cause him to vomit and I've had numerous tests done on him to see what might be the cause. Because a vet visit 11 & 1/2 months ago mentioned vomiting, Embrace stated this is a preexisting condition. Vomiting? Really? Who has a dog who didn't. My case is extreme this time, but Embrace refused to reimburse me a dime on anything. They said he would be covered for vomiting in the future if he has no further case of it for 12 months. I guess I missed the window of opportunity by half a month.

Insurer: Embrace

By: John

October 19, 2025

Competitive rates and easy…

Competitive rates and easy reimbursements. Would recommend to any pet owner for peace of mind.

Insurer: Spot

By: Kelly Brink

October 19, 2025

Prompt reimbursement professional agents

We have had Pumpkin insurance about 4 years now and they continue to be the best investment in our dog’s life. The claims process is quite simple. If you’re looking for hassle free insurance, I would recommend Pumpkin.

Insurer: Pumpkin

By: Nayantara

October 19, 2025

you take too long to review

you take too long to review your claims, you have more than doubled your cost in less than 3 years.

Insurer: MetLife

By: Matthew Boucher

October 19, 2025

Took the insurance for a test drive for…

Took the insurance for a test drive with my claim. Not sure at this time, but: -$48.50 x 12 = $582 per year without meds -$877.46 Deductible +$1033+ for the claims including meds not covered $1,459.46 Total out by customer. I could be off by change or dollar, but that's the picture I was looking at. However, they were kind and courteous.

Insurer: Embrace

By: Mountainvco

October 18, 2025

Always great customer service and the…

Always great customer service and the insurance reasonably covers our animals illnesses!!

Insurer: MetLife

By: Diane

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