Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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We are SO thankful to have ASPCA pet…
We are SO thankful to have ASPCA pet insurance. It makes getting great care for our cats so easy. The claims process is easy and quick.
Insurer: ASPCA
By: Sarah Kesty
Made shopping for insurance for my…
Made shopping for insurance for my puppy very easy and gave me peace of mind that she is covered
Insurer: Prudent Pet
By: trialdiyahoo.com
SPOT best pet insurance company, bar none!
I have been with 2 other pet insurance companies in the past. They cost more, fewer benefits were available, and it took a really long time to receive my reimbursement (it was 5 months one time). I love the simplicity and efficiency of SPOT!
Insurer: Spot
By: Barbara Wood
Exceptionally Customizable - Administratively Challenging
PetsBest is great for it's customizable plans to fit your budget. However, claims take a month or more to process, customer service wait times are 10-15 minutes plus, and a receipt for services does not seem to be adequate if you've met your deductible and are owed money. My most recent claim, submitted in November 2025 for dental procedures, was rejected because the vet did not send medical records. I was told to get medical records dating back to October 2024 from ALL vets my pet had seen, open a new claim, and submit the records. I did all of this and just received a message last week that I needed to resubmit the records. I guess if you're not due money back, PetsBest is great, but if you've met your deductible and are owed money, be prepared for administrative hassle that can drag on for literally months.
Insurer: Pets Best
By: LAKiefer
Pets Best is the Best!
I had used Pets Best previously for one of my fur babies. I always received great service, policy information was clear and they always answered any questions I had. When my dog passed, I forgot to cancel my policy. A few weeks later after submitting my last claim, they also reimbursed me for the two months I had overpaid, without me even asking. I already had a high opinion of Pets Best but this simple action after the loss of our pet elevated my view. They were the obvious choice when we decided to get pet insurance for our current 5 fur babies. Service is just as wonderful! They have policies that fit everyone's budget. Communication is great! I have never had an issue and will continue using them with any future pets we have. Highly recommend them!
I pay way more than I get refunded
I pay way more than I get refunded, so there really is no reason for me to have this insurance.
Insurer: Spot
By: Samir Eid
Easy & Fast
We learned about Fetch Pet Insurance from Humane Society of Silicon Valley when we adopted our first kitten Pepper. The price is affordable and the process of filing a claim is easy and fast.
Insurer: Fetch
By: Angela
they cover nothing and the expense of…
they cover nothing and the expense of the cost goes up every year. i woukd never recommend anyone to this insurance and neither would my sister and myv2 sons who also has tgen
Insurer: Trupanion
By: darlene
2026 renewal increase doubled.
Began my policy with Embrace back in 2019 with a few month old chi/terrier mix added a pet in 2023 ….same chi/terrier mix breed and she was 7 months Insurance for both pets per month was $51.32, 2024 raised to 66.84, 2025 raised to 72.34, 2026 nearly doubled to 129.60 with a 7 and a barely 3 year old. I had a $500 deductible with a $10,000 annual max reimbursement at 80-90%, both dogs no pre existing conditions. I’ve never used my insurance. I found the Spca does a vaccine clinic at our local Petco so that’s where we go for discounted vaccines, exams, and prescriptions for heart guard which I have filled at Costco as it’s been the cheapest option I found. I called embrace and was very transparent and let them know I obtained a policy quote with Pets best for $63.41 monthly with the same deductible, reimbursement percentage however the annual reimbursement amount was unlimited. Embrace was willing to work with me, but the best rate they could give me involved creating a brand new policy with a $108. Monthly rate, a $20. Difference after years of business! Disappointing to say the least. I’m glad I didn’t just trust my annual renewal and that I took the time and did some shopping. I’ll be saving $45. Monthly and $540. This year by dropping embrace and switching to Pets best even with a dog 6 years older and 2 years older. Take away, Embrace rates have doubled and you can find more affordable plans. I imagine the number of consumers that do switch “their” premium will be covered by those who stayed (not knowing any better) while embrace has less coverages and less liability. When someone raises your rates, ask why and shop around. It can be better.
Insurer: Embrace
By: Kelly Fisher