Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


Verified April 16, 2024

Hiked fees WITHIN first year!

They tried to increase our premium by almost 30% before our first year was finished. They blamed inflation. Additionally we took our dog to the vet because it looked like he had itchy ears - the vet found nothing wrong, but because we ASKED it became an umbrella pre-existing condition and so all ear/eye issues would be denied coverage going forward.

Insurer: Trupanion Canada

By: PC

Useful
April 15, 2024

So far-So good

After the first year of our dog’s life I realized I’d better get pet health insurance. He suffered from weird allergies and I read that Irish Wolfhounds can be prone to strange illnesses and early death. I chose ASPCA because the premiums seemed fair. I decided on paying a little extra for the 90% back. All I can say is that this company has been there for us every time he’s had weird lumps or hurt paws or infections. You see, having a 200 lbs. dog, vet bills are much much higher. There is at least 3 times the amount of medication needed. I don’t have the maintenance kind of insurance but this company has been there for us every time he’s been sick or injured. He will be 5 years old soon and I will never be without ASPCA.

Insurer: ASPCA

Veterinarian: Village Veterinary Hospital

By: Angela

Useful
April 13, 2024

PPU Always Comes Through

We've been using PPU for several years. We have 13 pets (4 dogs and 9 cats), all have pet insurance with PPU. We have had a three major knee surgeries covered so far on our dogs/ Not once did I have an issue getting our claim covered. We have 80% coverage so the last $5500 operation in March 2024 cost us $1000 because they covered the remaining amount.

Insurer: Pets Plus Us

Veterinarian: Quesnel Veterinary Clinic

By: Ian

Useful
April 09, 2024

Never had a claim paid and wish we’d never gotten insurance

Our premium has jumped to almost $300 per month. We’ve paid an insane amount over the years to not have a single claim ever covered. No phone number to call, just emails back and forth. Wish very much that we had never gotten insurance.

Insurer: Fetch Canada

By: Christine

Useful
April 09, 2024

Best Pet Insurance

I have had dogs all my life and have gotten insurance for them. By far, this is the best insurance to date. Starting a claim is super easy and my reimbursement goes right into her account. Yes, she has her own account so I can track how expensive she is :) Also, if you need to speak with a person, they are always very courteous and knowledgeable. I am not sure how anyone can give this company only a rating of 2. Some people just expect entirely too much from everything in life. Met Life will give you good value for your money and protection for your pet. Their rates of reimbursement are also much more comprehensive than other companies I have dealt with. I recommend them to all my friends with fur babies.

Insurer: MetLife

Veterinarian: River Run Animal Hosp/Midlothian Animal Clinic

By: Millie

Useful
April 07, 2024

So worth it!

I am a big of pet insurance in general. Unless money is no issue for you, it is great peace of mind to know that you don't need to cheap out when your pet gets hurt or sick - you just do what needs to be done when you are covered with insurance. PetPlusUs in particular is easy to deal with, pays claims very quickly and has lots of options for you to customize your plan to fit your budget and risk tolerance. Highly recommend!!

Insurer: Pets Plus Us

By: Kathleen

Useful
Verified April 06, 2024

Hanging in there

Trupanion has stood by our side over the past year and a half. Without them we could not have afforded to keep our pet alive. Their no limit policy is the reason I chose Trupanion as our insurer. It was a good decision on my part.

Insurer: Trupanion Canada

Veterinarian: pierrefonds animal hospital

By: Richard

Useful
April 04, 2024

The Best!

I have been with Healthy Paws since 2017. I actually have 2 dogs. The other is a micro doodle. This insurance is amazing! My Ridgeback developed a disorder, which has led her to be on 2 medications. Without fail, every time I submit the claim, I am reimbursed within 2 days. She also had a dental cleaning, where they found a cracked tooth, which needed to be extracted, and they paid 100% of the $1400 bill. I am so pleased with this insurance.

Insurer: Healthy Paws

Veterinarian: Carmel Mountain Ranch Veterinary Hospital

By: Nancy

Useful
April 02, 2024

Simply Amazing!!

I cannot believe I waited so long to look into pet insurance and I am so glad I have chosen Lemonade. My claim was reviewed so fast and payouts for claims are also super fast. Everything with the policy is easy to understand and if there is something that you don't understand, Lemonade is so wonderful in helping answer questions. They are patient with your questions and make sure you are satisfied. I would recommend Lemonade for pet insurance to anyone and everyone!!!

Insurer: Lemonade

By: Nicole

Useful
March 31, 2024

Happy

Very happy with Lemonade Ins. Our dog is a rescue and not knowing her past makes us nervous about her health. It great having the piece of mind to know we can take her to the vet without worrying about breaking the bank.

Insurer: Lemonade

Veterinarian: Animal clinic of Millville

By: James

Useful

Compare top pet insurance providers plans.