Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Great rates
I was thinking of buying pet insurance. I shopped around and Found Fetch to be the most reasonable. I still had questions about the policy so I called in. Josh did a great job explaining how the policy works. He answered all of my questions so I purchased the policy for my pet.
Insurer: Fetch
By: April
They've recently updated the site and…
They've recently updated the site and they do provide very good coverage at "reasonable" rates. If you have multiple pets or dog, then I recommend the family plan.
Insurer: MetLife
By: CZ
Heartlessly More Than Tripled Cost to Force Us Off
My dog is old and he's having some health problems. That's what pet insurance is for, right?? Not according to Fetch! Since 2020 they raised our annual cost form $400 to over $1300 in an attempt to shake us off, but guess that wasn't enough! We just received our renewal notice and they raised our cost to over $3,800 AND dropped the amount from 80% reimbursement to 70% reimbursement! I called because I honestly thought there had to be a mistake. Their response? NOTHING WE CAN DO ABOUT IT. No appeals process, just suck it up or cancel. Guess they finally decided they were done making a profit off my little sick dog. Now I'm left without insurance and an elderly dog with pre-existing conditions. Thanks, Fetch!
Senior Mastiff vs. Osteoarthritis
Our sweet senior, Maisy, has been struggling with her osteoarthritis for over a year and Pets Best has been there for us since the beginning. Medical care for giant dogs is so much more expensive than average but with the support of Pets Best, we have been able to keep Maisy not only comfortable but jumping around happy! With Pets Best's help, we had more options for Maisy's care. We couldn't be happier!
Best service!
I was given the best customer service by Kieth and he was very straightforward with helping me understand the policy I have better! Very professional and efficient customer service! I would recommend this insurance to anyone with a pet! They have helped me so much with making sure my cat is getting the best health coverage and insuring the needs she may need in any situation. 10 out of 10 for best customer service and affordable coverage!
Insurer: MetLife
By: Alejandra
I have had Healthy Paws for past 10…
I have had Healthy Paws for past 10 years. Since they have been bought out by Chubb they are no lon ger the company they use to be. My dog is 10 years old and my premium went up 150% this year with no claims. This company wants to lure you in when you pet is young then raise you premiums so high you can no longer afford it when they get older. Owner look else where when insuring your pet.
Insurer: Healthy Paws
By: Dawn Bugay
Sky high prices
Sky high prices. Increased the monthly prices over &50 and did NOT NOTIFY THE PET OWNERS. Scammers
Insurer: MetLife
By: customer
Shamefully increasing to the highest…
Shamefully increasing to the highest premium each year of my dog’s life. I’ve been with them for 12 yrs. They only care about money not the animals. They pay for what they say they do because they have to.
Insurer: Embrace
By: Molly
I have paid for insurance for my pup…
I have paid for insurance for my pup since he came into my life and after 8 years I was starting to doubt it’s worth. Let me tell you! 1 bad diagnosis and it’s worth it. I was freaking out about the cost of everything being thrown at me but it had to be done and MetLifes pet insurance came through and has covered the majority of what has been needed. I couldn’t be happier knowing that I can get my boy the care he needs and not have to stress over it. When there were questions I was able to call and they were quickly resolved and the reimbursement goes straight into my bank account. This is definitely worth the money.
Insurer: MetLife
By: customer
Peace of Mind
Having pet insurance has saved me time and again. It doesn't cover everything, but so far it's covered the unexpected things, like emergency visits and diagnostic testing. Sometimes there's a wait (4-6 weeks) before a claim is processed, but eventually it all works out. I do wish they covered more standard things, like vaccinations and preventatives, but overall, what I have gotten back is more than what I pay for the year. I don't hesitate over vet bills to make sure my dog gets the best care, and that's the best peace of mind.
Insurer: Pets Best
By: Anxious Dog Mom