Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Healthy Paws - SImply fantastic
We've had Healthy Paws since we got TJ as a rescue and they've been simply fantastic. Unfortunately we've had to use their services far too often for TJ but each time their online claim service was super easy and efficient. I've set my payment option for direct deposit to my checking account and usually within three days of claim submission the payment is in my account. As with any pet insurance policy the rates do go up every year but I feel their annual monthly premium increase is quite reasonable and they never raise your rate other than the normal annual policy rate increase no matter how many claims you submit in my experience. The few times that I've needed to contact them by phone they've always been very efficient and helpful in resolving my issue. When originally shopping for pet insurance they had the best rates and coverage. They get ten stars in my opinion.
Happy I have insurance with this girl!
We adopted our American Bulldog last year after fostering her and her 5 puppies, after she was surrendered, very pregnant. We fell in love with Lizzy Girl while she nurtured her pups in our home and once they were adopted out we adopted her. Lizzy had pre existing loose bowel issues that I knew insurance wouldn’t cover-and they didn’t-but I decided to give pet insurance a try anyway. This is the first time I’ve ever had pet insurance. Well, it paid off immediately. Just a few months after we got her, Lizzy was bit on the face by a rattlesnake on our property and it was horrifying. We rushed her to the Vet hospital for anti-venin treatment and pain control. As they were telling us she would need to spend at least one night in the vet hospital, my mind started spinning over what this was going to cost, when my husband said, “Well don’t we have pet insurance?” I cannot tell you what a relief it was to just authorize the best care for my girl without the stress of the financial burden it would cause. MetLife reimbursed us in a very timely manner and filing the claim was so simple. We’ve filed other claims, less dramatic in nature, and MetLife has been great about reimbursing for all costs that are covered in our policy. It is a big relief to me to know I can get the best Vet care for our big, silly girl and just let her explore her world and enjoy her life. She brings us so much happiness and joy and MetLife gives us peace of mind.
Highly Recommend Trupanion
We had to say goodbye to our sweet boy Jack last night after battling a disease called PIMA for the last six months. To say we were stressed and ultimately completely devastated is putting it mildly. Thru it all a Trupanion has stood by us steadfast and true. We have not had a single problem with a single payment for our Jacks medical expenses at all. We cannot say enough good things about Trupanion. In fact we have had ALL of our pets, 2 dogs and 2 cats insured and we find the rates to be more than fair. We trust them implicitly for the best service and by extension the best care for our pets. We Highly Recommend them to everyone we know.
Excellent coverage and customer service
I am so happy that I decided to purchase pet insurance for my two dogs. While, we always hope to keep our dogs healthy with regular check-ups sometimes accidents happen. Such a thing happened with my 3-year old cocker spaniel. She and my other dog got into a bottle of Advil. The cocker ate some and was very sick. I had to rush her to emergency vet and the two night three day stay was quite expensive. Met Life paid my claim within two weeks and reimbursed most of the claim (less deductible). I'm grateful that I have Met Life Ins or I may have had to make the decision to put my dog down over an accident. I am now a loyal customer for life!
Insurer: MetLife
By: Donna
Fast and Easy !
My poor kitty had vomiting and dehydrated and was seen in the emergency room. My claim was quickly and easily filed and reimbursed. I almost didn't believe how easy it was! No catch or small print to get out of paying the claim. I even signed up my second cat for a policy too because it was so easy and reasonable. Thank you!
Insurer: Lemonade
By: Ruthann
Denied, stall, more information, need more records, need vet verification, didn't get the email, didn't hear back from the vet, ect, ect
All they do is burn you down until you give up trying to get reimbursed for your claim and vet bills. I could have saved the $28,000+ paid into my Fetch plan and used it for the $10,000 in bills I paid out of pocket for worthless insurance. I think I've only got $364 reimbursed so far. Our Dog developed a immune deficiency disorder that has been paid for out-of-pocket over the last several years. We have also kept up on all her wellness visits, shots, and accidents she has gotten into over the years,
Excellent Pet Insurance
I recently had to take my dog to a hospital for an emergency visit which cost a lot, and I am so grateful for the quick and efficient service from Healthy Paws. They processed my claim promptly and reimbursed me for the payments I made at the hospital. It's a relief to have reliable coverage for such unexpected situations. Highly recommended!
Insurer: Healthy Paws
By: Olga
Great
This insurance is great! I have both my dogs on it and they have probably saved thousands of dollars. I feel better having them knowing that I don't have to stress as much going to the vet.
Insurer: ASPCA
By: Kira
DONT WASTE YOUR TIME WITH THIS COMPANY
Get a different pet insurance company. MetLife does NOT approve your claim even after soap notes from the Vet, proof, receipts, etc. MetLife collects your monthly payment without providing any services. Seriously the worst pet insurance company. You lose money here rather than getting help for your pet. Don’t waste your time here.
Insurer: MetLife
By: Leilani
Owner
MetPet insurance is very good but pricey only because I have full reimbursement. My only complaint is that is went from about $67 to $92. Maybe the more costly the plan, the better the service who knows but I have never had an issue when submitting my claims or getting reimbursed. I submit and get my reimbursement in about 5 days. They never asked me for paperwork from the previous vet. I have had this MetPet for almost 2 years. My dog goes about two to three times a year depending and I have never had an issue. I get reimbursed for his flea and tick medicine and also the medication for heart worms. MetPet offers a lot of additional benefits. Good but pricey….think I will keep it for a while longer. I am a satisfied customer. Thanks MetPet.