Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


June 28, 2024

what is going on!

received our renewal today, 40% increase in premium, and this is not a year where prices go up. This is unfathomable for a retired couple! $100 per month is now $140.00. How do you justify this shaft you are handing the consumer.. 11 year customer, thanks a lot!!

Insurer: Pets Plus Us

By: james

Useful
June 28, 2024

Best Pet Insurance - HANDS DOWN

I have 2 pets insured through MetLife for @ 2 years now and I have never regretted it. Reasonable prices, fast claim processing, and quick repayment to my bank account. So glad my daughter told me about MetLife.

Insurer: MetLife

Veterinarian: Pearland Animal Hospital

By: Randy

Useful
June 21, 2024

Excellent Pet Insurance

I've been with this company for 7 years now. I now have two pets covered {mother & daughter.) When I took out this insurance upon getting my pet, I had no idea of pet insurance. This is the first pet I've owned in years. They have a variety of coverages to choose from. I of course, unlike some took out the coverage that is called unlimited. It covers pretty much everything you can think of. They will reimburse you I do believe is 90% of what you paid. Once you send in your proof of payment to the vet, upon review you receive your 90% back usually within 15 to 30 days max. I've never known an insurance company to do such. In the past I probably would've taken the least expensive policy, thinking I'd never use. You can't go wrong with this company for whatever you pay, most is actually reimbursed. I've never considered any other pet insurance, I highly recommend or looking into if in search of pet insurance,

Insurer: Pets Best

Veterinarian: Francis Martin

By: Kerry D

Useful
June 20, 2024

The name is apt!

Not the cheapest but the best in all categories. Easy to understand policies, great customer service, super easy claim process, quick efficient handling and above all they pay exactly as promised. I’ve been a customer for 4 years with up to 3 dogs.

Insurer: Pets Best

Veterinarian: NC State Veterinary Hospital

By: Carol

Useful
June 17, 2024

Exceptional Support and Care for My Cane Corso, Luca

I am extremely grateful for the support provided by ASPCA insurance for my 4-year-old male Cane Corso, Luca. Recently, Luca experienced bloody urine, which was a worrying and stressful situation for me. After consulting with Pilchuck Veterinary Hospital, I was able to focus on making the right decisions for Luca's care without the added burden of financial concerns. The worst feeling in the world is knowing your dog is suffering and feeling helpless because of financial constraints. Thanks to ASPCA, I didn't have to choose alternative care plans due to cost. Instead, I was able to provide Luca with the best possible care he needed. The customer service was outstanding, and the claims process was smooth and hassle-free. With the direct deposit reimbursements, the claim process has much improved, with payments being received in just a few days. This support allowed me to prioritize Luca's health and well-being during a challenging time. Thank you, ASPCA, for being there when we needed it the most.

Insurer: ASPCA

Veterinarian: Pilchuck Veterinary Hospital

By: Pedro

Useful
June 17, 2024

Pet insurance is worth it!

Very quick, easy, very user friendly, available 24/7. Deductible might be a little high but this is my first insurance so I’m not too sure. I have two pets added to my insurance and I never have to worry too much about them needing a check up or getting hurt.

Insurer: Lemonade

Veterinarian: North Ogden Animal Hospital

By: Alyssa

Useful
June 16, 2024

Easy Claims, Excellent Coverage

Lemonade offered competitive rates for our 5 yr old Golden, so I figured it was worth switching from a previous provider and giving them a try. So far, coverage has been great, claims are very easy via the app, and service is excellent overall.

Insurer: Lemonade

By: CC

Useful
June 15, 2024

Very Pleased

I am very please and thankful that I have the insurance coverage for my animals because I got reimbursed money and it only took a few days for it to be wired to my bank.

Insurer: Lemonade

Veterinarian: Cumberland Animal Hospital, Dr.Alison

By: Dee

Useful
June 15, 2024

Pets Best is the BEST!!!

I am so grateful for our dog's medical team and everyone at Pets Best! It is not easy to see your pet in pain and discomfort. The customer care team and Pets Best supported me throughout these difficulties and helped me understand the claims process, and the unlimited cap on our coverage is making it possible for us to give our dog the medical care he needs for the rest of his life. Our first set of claims added up to $2,700, just to figure out what was wrong and get the meds he needs. Pets Best paid out, as promised, and made the claims process easy! Thank you to everyone at Pets Best and thank you to all the amazing doctors and specialists who are providing such great care for our beloved pup!

Insurer: Pets Best

By: Shara

Useful
June 15, 2024

PB Takes your premiums but rarely pays

I am not really happy with Pets Best. I pay a lot in premiums, but it seems nothing is covered. When they do cover anything, it is only a partial coverage and that is applied to the deductible. With only a small "covered amount" applied to the deductible, it is almost impossible to meet that deductible. The return on investment is low to nonexistent. With that said, I am sure that if there was a major illness or accident, that this insurance would be invaluable. I will keep this insurance for now and presently supplement this policy with a program through my vet's office.

Insurer: Pets Best

By: Trampas

Useful

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