Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


February 01, 2026

Ready to make the switch

I don’t like sonnet shift at all! But in order to get a good rate they have you register into the program. To begin, it’s not accurate, you get penalized for driving on routes in the neighbourhood you live that they deem a “road risk” god forbid you have work at the time of day they deem as a risk as well. The mobile use is sooo annoying, I try to be cautious with that as well but it’s not accurate, I lost points for having it in my POCKET did not touch anything on my phone I just had it in my pocket. They unenrolled me out of the program and my premium got jacked up I went from $349 to $700ish. When they put me back in they still hiked my price up by $50. I gave 2 stars because the service agent that helped me with reactivating my account was kind, she saved me giving them 1 star, I believe her name was Shanice. Anyway, since reprogramming my account, I’m unable to make a change to my payment method or do anything because the system keeps telling me my account has not been updated. It’s hard to get a hold of an agent and the work hours… kinda inconvenient. I can’t wait for this term to be up so I can switch providers.

Insurer: Sonnet

By: Angélique W

February 01, 2026

Very good company

USA English speaking. Very helpful by phone. Quick response for reimbursements. Easy online forms to fill out. Very satisfied with this company. Wish the insurance premium would not have increased. We have so many personal insurances that have already increased. Wish I could include my pet on our regular insurance!!

Insurer: Spot

By: Earley

February 01, 2026

I’m retired and on a fixed income

I’m retired and on a fixed income. I didn’t expect my two Pomeranians to get accidents and illnesses. I’m also disabled so Spot Insurance has helped me a lot. Without their insurance I don’t think I would have the money to take care of them. My only concern now is I hope my premiums won’t go up because I’ve used the insurance. When you retire your income is fixed so finances play a big role in your life.

Insurer: Spot

By: Cindy Inayoshi

January 31, 2026

The cost of keeps going up and is too…

The cost of keeps going up and is too expensive

Insurer: Trupanion

By: Kristen

January 31, 2026

Easy submission of claims and quick…

Easy submission of claims and quick processing. Rates are reasonable. Highly recommend.

Insurer: MetLife

By: J & M

January 31, 2026

Expensive but worth it!

Honestly, was thinking of dropping our insurance due to it being expensive and a little too much for our budget. But, boy, am I glad I didn't cancel! Our fur baby required emergency surgery for a bowel obstruction. The total was going to be $8000 , and the hospital wanted at least half up front. Without Trupanion I don't know what we would have done. Within 20 minutes of the hospital contacting them, 90% of the bill was paid!What a relief in a very stressful situation!

Insurer: Trupanion

By: Jodi R

January 31, 2026

Pumpkin insurance is quick to process…

Pumpkin insurance is quick to process claims. Filing a claim is easy too and their customer service is responsive and knowledgeable. Also, by comparison, they’ve got one of the best plans out there. Glad I chose pumpkin!

Insurer: Pumpkin

By: Ramona Atkins

January 31, 2026

Timely and Fair Compensation

I have always had a fantastic experience with MetLife. They are a little pricier than other services but from every experience I’ve had with them, it’s worth every penny. From emergency services to preventative care MetLife has had my back on everything my cats have gone through.

Insurer: MetLife

By: customer

January 31, 2026

Over 500 spent on a emergency hospital…

Over 500 spent on a emergency hospital and guess what? trumpanion cober 8 dolaras and 64 cents... great help after monthly payments

Insurer: Trupanion

By: Mr mejia

January 31, 2026

Great representative + fair prices

Great representative! Easy to enroll - fair prices + flexible coverage options!!! :)

Insurer: Embrace

By: Emma Dog

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