Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Canceled policy with one month noticed…
Canceled policy with one month noticed and offered 50% price increase with less coverage instead. Especially problematic because it's impossible to find a new insurance that covers the dog immediately.
Insurer: Trupanion
By: Sergio Weber
Answered any and all concerns.
Answered any and all concerns. It is the first time getting pet insurance on my newly adopted dog. I recently lost my dog of 13 years that developed 3 different illnesses including cancer. Probably spent over $20,000 So without a doubt pet insurance! After many options and quotes this was by far the best!!! Rebecca made this happen. She was incredibly helpful and explained everything!!! That’s why I decided to get this insurance
Insurer: Prudent Pet
By: Sharon
Excellent Services
MetLife has reviewed and paid my claims in a timely manner. The policy covers wellness claims as well as medical procedures, which I have appreciated with my rescue dog getting his health stabilized. MetLife was recommended by the animal shelter, and I have found their services to be excellent.
Insurer: MetLife
By: Vincent
Reimbursement is quick and convenient
Reimbursement is quick and convenient. It's so nice to have good dog insurance and it's reasonable especially since it's more affordable then our insurance it's terrible. Thank you for being their for our fur babies. ❤️ Kimberlee Ann & Blaine Boyd
Insurer: Figo
By: Kimberlee
Saved my baby's life
My furbaby was brought to the hospital, my bill would have been 3x what i paid, and i would not have been able to pay the bill. I dont know what i would have done without trupanion. Thank you! ❤️
Insurer: Trupanion
By: Veronica
Great Experience! Very Happy!
We have 4 dogs and have only had to use Trupanion on one of them but it was 100% worth it! It is so easy to file a claim and it was processed very quickly.
Insurer: Trupanion
By: Michelle Paolucci
Great coverage for accidents and health conditions
They are responsive to claims processing and I haven't had a denial yet. I also enjoy being able to pay for my policy on a yearly basis instead of monthly. It is the nature of the beast, but I still don't understand why I can't raise my policy's limit. Inflation can raise the cost of doing business, but not my coverage.
Insurer: ASPCA
By: Kelsey
Pets Best seems to be going downhill
I've been a Pets Best customer since 2014. In general, the coverage and claim servicing was decent. The past year has been nothing but a hassle to submit a claim, check status or even sign into the online portal. They don't seem to be able to get a handle on the technical issues. Which means the only way to speak to someone is to wait on hold for 45 minutes. Multiple emails go unanswered. And this terrible service after my premium was increased to 50% of the annual max. What happened to your company?! I say this as someone that has worked in the insurance industry since 2000, with claims handling experience.
Stay away from Filthy Paws
Stay away from Healthy Paws. I have been paying the premium for 5 years, changed it to 80% reimbursement with 250 deductible. My dog has had 2 incidents in those five years. Last Thursday, we spent $692, we received back $197. READ THE FINE PRINT, this is what happened, they take the 250 deductible from the reimbursement of the 80% not from the total amount. FILTHY PAWS.
Insurer: Healthy Paws
By: Lorenia YR
Avoid
I paid premiums to Nationwide Pet Insurance for eight years straight. No missed payments, no claims abuse, nothing. Then my credit card expired and the payments stopped. Instead of contacting me by email, phone, or any modern method, Nationwide claims they sent snail mail. I never received it — and yes, there was a move involved, which makes their reliance on physical mail even more absurd. Now the punchline: because of this technical lapse, my pet is suddenly “too old” to qualify for illness coverage, and Nationwide refuses to reinstate the policy, even after I offered to pay all missed premiums in full. So after nearly a decade of loyalty and thousands of dollars in premiums, Nationwide’s position is basically: “Thanks for the money, but one administrative hiccup and you’re out forever.” To make it worse, I have another pet still insured with Nationwide — on a different payment method — and that policy remains active. The only difference between my two pets is a billing technicality. That tells you everything about how this company operates. This is not insurance. This is a trapdoor business model: happily take your money for years, then use a paperwork technicality to permanently drop coverage right when your pet is most likely to need it. I’ll be canceling my remaining policy and taking my business elsewhere. If you’re considering Nationwide, understand this clearly: your coverage is only as real as their willingness to keep you enrolled, and they have zero interest in doing that once your pet becomes higher risk. Eight years of premiums bought me nothing but a lesson. Avoid this company.
Insurer: Nationwide
By: Cam