Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
Other Categories
Good service and I am happy with it.
Good service and I am happy with it.
Insurer: Sonnet
By: Ling Gao
AWFUL pet insurance company
AWFUL pet insurance company, do your research - there are definitely better options currently available. 3 of my pets have had this coverage for over 10 years. Although they pay quickly, you pay an exorbitant amount for the coverage which increases annually and now effective 2026, they are reducing coverage but charging even more so as to cover their profit margin. Look elsewhere. Unfortunately with pet insurance, switching companies is not easy as there are pre-existing exclusions. This was a decent company 10+ years ago compared to options at that time, but started sliding about 4 years ago.
Insurer: Healthy Paws
By: Disappointed Customer
Reimbursement is ridiculously easy and…
Reimbursement is ridiculously easy and quick! Coverage is great
Insurer: Trupanion
By: Joanne Hutchinson
Beware - "Pre-Exisiting Condition" is their song
Word to the wise for rescue adopters - do NOT share prior medical records with Trupanion - they will only use them to screw you and deny coverage. I have had Trupanion for 7 years since I rescued my dog at 6 months and have CONSISTENTLY been denied coverage due to "pre-exisiting conditions" supposedly stated in his health records prior to adoption. They denied an ear infection (the first in 4 years!) because apparently he had an ear infection as a puppy. How can a current ear infection be "pre-existing"? Now they are denying a tooth extraction because his records show poor dental of his pre-adoption baby teeth. If everything is "pre-existing" might as well shop for a cheaper alternative (which I will now do). Very disillusioned and totally fed up. Their rates only increase each year and their coverage for my poor rescue boy is completely nonexistent.
Insurer: Trupanion
By: Diana
Major price increases indefinitely
I’ve been a Healthy Paws customer since 2018, and my experience has gone from acceptable to completely unacceptable. When I signed up, I paid $51.61/month for 80% coverage with a $250 deductible. Over the years, Healthy Paws raised my premium annually even though I rarely filed claims (maybe two in my 8 years and one was denied). I stayed loyal anyway. In 2023 the price hiked up to $72 so I lowered my coverage to 70% reimbursement and a $500 deductible to bring it back down to $54.57. Last year the cost of this coverage was increased to $82.47 then $84.94 in July after they added a 2.99% utilization fee. Despite all this, I’ve stayed loyal up until this year when the cost was raised to $140.16/month which is nearly triple what I originally paid for significantly less protection. This isn’t inflation, it’s exploitation of longtime customers who are emotionally invested in their pets and hesitant to switch. If you’re considering Healthy Paws, don't! Be aware loyalty is not rewarded, and long-term customers are priced out.
Insurer: Healthy Paws
By: Aqil Bassa
Annual fee increase is astronomical and…
Annual fee increase is astronomical and inappropriate. I've also had issues in the past where AI is clearly reviewing cases and the result is nonsensical and I've had to spend time and effort appealing to get the correct result.
Insurer: Trupanion
By: Danielle
Excellent Pet Insurance
I am very pleased with the amount of coverage I get at a very reasonable price. Being able to bundle three dogs together and have them all contribute to the same deductible is great. Generally I am reimbursed in a timely manner. It was a little slow over the Christmas/New Year's holidays. I have recommended MetLife to several people who were interested in pet insurance or were unhappy with what they had. Just read the fine print about pre-existing conditions. It's very clear.
Insurer: MetLife
By: Marj D
Simple and easy to choose plans
Simple and easy to choose plans
Insurer: Nationwide
By: Joy Luongo
Very cheap and very good coverage
Very cheap and very good coverage
Insurer: Spot
By: Kyle Woodward
The wellness package is perfect for…
The wellness package is perfect for yearly checkups and Pumpkin pays 99.9%
Insurer: Pumpkin
By: Jeannine