Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,918 total


Verified November 10, 2025

Highly recommend MetLife

I have been very happy with MetLife pet insurance. At one time I was with nationwide and was very dissatisfied with their coverage. I will never switch again and recommend MetLife to everyone.

Insurer: MetLife

By: Jennifer Lively

Verified November 10, 2025

Customer service

Customer service, pricing and reimbursement have all been very good

Insurer: MetLife

By: customer

Verified November 10, 2025

Have never been able to afford pet…

Have never been able to afford pet insurance and was skeptical. After getting my pets their care and turning in the documents, I wasn’t sure how things would flow with insurance, since I’d never filed a claim. They helped me through the filing process, and when everything was done, I believe they want to help us take care of our pets.

Insurer: MetLife

By: RV

Verified November 10, 2025

it was easy and affordable

it was easy and affordable

Insurer: MetLife

By: josette Dabney

November 10, 2025

Amazing

I can’t say enough great things about this company! They have help ease the financial burden of getting my pups knee fix! It would have been hard to come up with 15,000 dollars to cover the pre surgery and surgery costs but that’s to our full coverage we were able to do the surgery and not be stressed over the money and able to just worry about Gus.

Insurer: Pets Plus Us

By: Tia

Useful
Verified November 10, 2025

Customer Service

This is my first time purchasing pet insurance through this company. I am hoping for great customer service where the cost of the insurance is worth the coverage. I am hoping not to get the runaround with customer service where reimbursement is not worth the monthly expense.

Insurer: MetLife

By: Patricia Haliscak

Verified November 10, 2025

The ease of using the insurance at the…

The ease of using the insurance at the vets even though the vet was not trained on it and almost refused to run the charges they. The peace of mind on a chance accident was more than worth the money.

Insurer: Trupanion

By: Nancy

Verified November 10, 2025

Relieved - with a capital “R”

I wasn’t too sure about having pet insurance. I never had it before and have had many animals through out my life. But I was happy that I decided to take it this time with my new puppy. He somehow, as puppy’s chew all the time, swallowed plastic from a toy as well as from the clasps on his collar. He chews everything. His kennel looked like a murder scene. He was throwing up blood, pooping plastic pieces. It was bad. Our bill was reduced to half of what we were charged. I can’t express how relieved we were to be able to say yes, please do all these things for our puppy because Trupanion was there to help us. Thank you!

Insurer: Trupanion

By: customer

Verified November 10, 2025

MetLife Insurance Saved my Kitty's Life

I have had MetLife Pet Insurance since I adopted my boy cat as a kitten, with an incredible plan that I was offered due to their partnership with the shelter. They have covered preventative care including flea/tick/heartworm medications, vaccines, and annual visits. He is only 3 years old but recently had a urinary block, and having insurance made the emergency life-or-death decision making about his health rather than the limits on what I could afford. He will need a prescription diet going forward, and with my plan it should be covered. I could not be more grateful to have this insurance! The best plan I could have found. Excellent coverage and peace of mind--well worth the monthly investment.

Insurer: MetLife

By: Amanda C.

Verified November 10, 2025

Metlife Petinsurance is awesome

Metlife Petinsurance is awesome! Easy to use and always covers needed items for my cats. They are quick to reimburse as well. I feel their monthly fees are very reasonable.

Insurer: MetLife

By: Raeline Davis

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