Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,383 total


Verified February 13, 2026

Easy Peasy

The online enrollment process was very easy. Only took a few minutes.

Insurer: MetLife

By: Steve Hier-Goetz

Verified February 13, 2026

Paid hundreds instead of thousands of $$!

MetLife pet insurance has saved my family so much money and has been pretty easy to work with. Upload documentation online or through the app and receive reimbursement. My dog has had her ACL replaced (a $4,000 surgery) and also had a cancerous tumor removed (around $2,000), plus another cancer scare and thanks to pet insurance, we paid only a fraction of the cost!

Insurer: MetLife

By: Kristen

Verified February 13, 2026

Easy website to use

Easy website to use. Easy to change options and quickly see the price difference & to go back as necessary.

Insurer: MetLife

By: Donald Grant

Verified February 13, 2026

Great until the renewal hike

Never had an issue with a claim. Both claims I've submitted have been processed within a week. However, the yearly hike in monthly payment has been a big downside. It feels like being punished for staying a customer. I asked for a quote as if I were a new customer and the price was much lower. Pretty disappointing

Insurer: Spot

By: Martha Ayala

Verified February 13, 2026

Very pleased with Spot pet insurance

Very pleased with Spot pet insurance. Web portal is easy to use. They're prompt with claims and payments and easy to reach if you want a live person! Also my recent claim for a tooth extraction was covered to my absolute delight because pet dental work is very expensive. Whew! Thank goodness for Spot :)

Insurer: Spot

By: Vickie Welch

February 13, 2026

Thank You Pets Best

Thank You Pets Best! I have been with Pets Best for 9 years. I got it when my dog was just a puppy. They have been great! Fast and efficient with claims. Illnesses and accidents happen unfortunately. It's given me such peace of mind to know I can take my dog to the vet and not have to worry as much about how much are tests and treatments are going to cost me!!

Insurer: Pets Best

By: Katie

Verified February 13, 2026

Consistent business and thats rare

Consistent, quick, and easy. Been with metlife since we got our 4 yr old baby girl at barely 12 weeks old. Always been easy to make claims. Coverage is unparalleled to the rest. Definitely recommend.

Insurer: MetLife

By: Sarah S

Verified February 13, 2026

Seems mostly fair.

Seems like a good insurance for a family of pets. Cost is not stellar, but acceptable. 1st time getting my pets insured, hope it works out. Utilized discount through my employer. Not excited about the $3 month fee to pay monthly, seems like a grab, but what can you do. Fingers crossed.

Insurer: MetLife

By: Ronald P

Verified February 13, 2026

Submitting a claim is fast and easy

Submitting a claim is fast and easy. And the claim is paid within just a few weeks. I couldn't be happier with the whole experience.

Insurer: MetLife

By: Unhappy Customer

Verified February 13, 2026

A friend referred me and said you guys…

A friend referred me and said you guys give amazing rates and that’s why I’m taking a policy

Insurer: MetLife

By: Rosemarie Gonzalez Rodriguez

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