Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Incorrect Claims Adjustments and Denials
If I could Healthy Paws Pet Insurance zero stars I would. Their claims adjuster rushed to review and approve/deny and mistakenly deny claims in record-time, only to delay 15 business days to correct their mistake. Insurance is EXPENSIVE... they want $300/month for a healthy dog with zero surgeries. RIDICULOUS. AVOID AT ALL COSTS!!!!!
Insurer: Healthy Paws
By: Jessica
Ease of use and great pricing for…
Ease of use and great pricing for insurance.
Insurer: MetLife
By: Danyull Haney
Very quick response
I love the company. I have had MetLife since Grayson was a baby, he is know 2 years old. Best decision I ever made and piece of mind for his health care.
Insurer: MetLife
By: customer
I have been with trupanion for almost 5…
I have been with trupanion for almost 5 years and since last two years added my second cat to it. Touchwood I have never needed them. Every year they have increased the fee which I was fine with till I thought they would actually cover the cost when I actually need them but guess what? Today is that unfortunate day- The cost of the treatment is slightly above 1k and you know what they covered??? 184.94. As soon as I walk out of the ER today - m canceling my insurance.
Insurer: Trupanion Canada
By: parika rajput
I am happy with the company overall
I am happy with the company overall, just wish the prices were not going up so fast!
Insurer: MetLife
By: Kris Tina
After eight years with Healthy Paws
After eight years with Healthy Paws, my premium is increasing from $155.33 to $339 per month — a 118% jump. What began as about $35 per pet has now risen to $131 for one dog and $208 for the other starting in August. I understand that premiums can increase due to age, inflation, and rising veterinary costs. But an increase of this magnitude feels extreme and was never clearly communicated when I enrolled. Reasonable adjustments are expected — doubling the premium is another matter. Because of this increase, I ultimately had to cancel the insurance. What makes this particularly frustrating is that for one of my dogs I paid premiums consistently for years and barely used the policy. The explanations provided so far (age, region, veterinary trends) are very general and lack transparency. Without concrete data or clear rate filings, it’s difficult to understand how such a dramatic increase is determined. I chose pet insurance so my dogs would be protected as they age, not so I’d be priced out of coverage when they might need it most. At the very least, long-term customers deserve clearer transparency around how premiums are calculated and why increases of this scale occur.
Insurer: Healthy Paws
By: Swetlana Xenia Falke
Everything was quite easy
Everything was quite easy. We've never had pet insurance before and we chose ASPCA because of the cost and all of the things you cover. We are getting our first reimbursement soon!
Insurer: ASPCA
By: Wendy Ehrhardt
Should have done this years ago!
Enrollment was incredibly easy, benefits are comparable to our past insurance but with a much better rate. Should have done this years ago!
Insurer: MetLife
By: JULIA GOSS
easy to enroll
easy to enroll, fast service
Insurer: Nationwide
By: customer