Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Premium skyrocketed for moving
My elderly parents have this insurance for their dog and they were never notified (found out when they took it out of their account)when they moved less than 60 miles that their dogs insurance went up $110 a month! That is the most ridiculous thing I have ever heard of in my life. Y’all should be ashamed of yourselves.
Insurer: Fetch
By: Jonathan Duffany
Peace of Mind for My Pup – I Love Figo!
I have a dog and absolutely love Figo Pet Insurance! From the start, the experience has been smooth, transparent, and stress-free. The sign-up process was easy, and I really appreciated the customizable plans that allowed me to choose the coverage that fit my needs and budget. Filing claims is incredibly simple through the app—just snap a photo of the vet bill and upload it. Reimbursements have been quick, and communication has always been clear and professional. It gives me peace of mind knowing I can focus on my dog’s health without worrying about unexpected costs. Figo has truly exceeded my expectations, and I’ve recommended it to several fellow pet parents already. If you're on the fence about pet insurance, I highly recommend giving Figo a try!
Insurer: Figo
By: Kim
I’ve been with Healthy Paws for 10…
I’ve been with Healthy Paws for 10 years and they’ve always been reliable. The online claim process is simple and fast — from major surgeries to regular checkups, payments have been processed quickly and smoothly. When my dog was seriously ill, they even reached out to ask how he was doing, which really comforted me. Premiums have gone up as my dog ages, but the amount is reasonable. Thanks to Healthy Paws, I’ve been able to keep giving my dog the care he needs. Highly recommend.
Insurer: Healthy Paws
By: Mengyin Li
Quick and painless claims process
I can't say enough great things about this pet insurance. They are quick and easy to put claims through. My only negative is that I had to use a lot of claims, and they increased my premium by over 56%! It feels like we're being punished for using the insurance. So don't love that, but love the claims process.
Insurer: Embrace
By: Aaron Chung
My dog was insured for 9 years
My dog was insured for 9 years. We never filed a claim. The past two years the policy doubled. $45 to $90 causing me to changed the deductible to get it to $70. This year it doubled again to $158. I cancelled it. Crazy. Worse than BlueCross for humans
Insurer: Embrace
By: jeff greenberg
10+ year customer, will always have them
i've had healthy paws pet insurance..... for the last 10+ years. they are definitely a premium insurer - but you get what you pay for. physical therapy. cancer treatments. $20,000 surgeries. i send them the invoice, they deposit my reimbursement a couple days later. not even batting an eye. i always recommend them.
Insurer: Healthy Paws
By: Scott
Unrealistic Annual Renewal Rates
The customer service is fine, I'm giving this low rating due to the ridiculousness of their pricing algorithms. My pet's policy is set to renew in October and the monthly premium increased 68%! Yes, you read that right, 68%! I don't even know how that's legal? But I'm stuck with the policy since my dog has allergies (a pre-existing condition), otherwise Id go elsewhere. Shame on you, Embrace.
Insurer: Embrace
By: Rachel
Rising rates , slowing response time
Have 2 dogs insured. Both take monthly meds. One claim gets paid almost immediately while the other consistently takes up to a month. She’s been on the same med since before she turned 1. She is now 4. Nothing new. At the point the yearly rates are increasing, by next year it will probably be too costly to keep insurance. Will have to weigh it out.
Insurer: Pets Best
By: Susan
You don’t think you’ll need it, until you do.
Like anyone, I hated paying insurance premiums every month. But, something told me not to cancel my SPOT insurance. Let me tell you, I am SO glad I didn’t. One day my dog decided to eat a cardboard box while we were in the middle of a move. He has never done anything like this. Well, cardboard does not digest. He ended up with a wad of congealed cardboard that wouldn’t come up and wouldn’t pass through. Nearly $5000 for surgery and treatment and he is just fine. What a huge stressor this would have been without SPOT insurance. This incident was the first time I actually had to file a claim and I was honestly nervous about how it would go. But it was so smooth. I filed the claim through the app, attached the required receipts and proof of treatment, and within about a week the reimbursement hit my bank account. It was so easy. I will forever recommend pet insurance. Hopefully you never need them but the peace of mind knowing SPOT has your back if the time comes is 100% worth the monthly premiums.
Insurer: Spot
By: Haylee Long
Thank you for affordable and thorough…
Thank you for affordable and thorough care for our girl!
Insurer: Prudent Pet
By: KL