Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


Verified September 24, 2025

Amazing company

Great company! Gives me the reassurance I need as a pet owner. So happy with their coverage and service! Cannot recommend them enough

Insurer: Spot

By: Holly Peterson

September 24, 2025

The website does not show a…

The website does not show a consolidated itemized listing of the invoiced bills to what is reimbursed. It is over 60 days to get refunded. Also little cost savings after 2 pets. I have nearly 20 cats. So way to expensive.

Insurer: Pets Best

By: Todd Enright

September 24, 2025

Aileen was great!

Aileen was super knowledgeable, kind, and fast! She addressed everything I needed without any issues and I feel great knowing my pup has all the coverage he needs.

Insurer: Fetch

By: Alice

September 24, 2025

Efficient claim submission process

Nice, clear, easy-to-handle website, courteous staff and efficient communications. A bit on the pricey side, but has been really worth it for us.

Insurer: Embrace

By: Irena Khrebtova

September 24, 2025

I gave a 5 star not long ago

I gave a 5 star not long ago, but then renewal came and they want an additional 60 dollars a month. Price hike out of control. When I started with this company for both of my cats it was less than 130 a month. Now they want 216. I understand with aging comes increase, but 99 a month for a cat is insane, what will it be when he's 16.

Insurer: Pumpkin

By: Tabitha Able

Verified September 24, 2025

Purchasing these policies for my pets…

Purchasing these policies for my pets was nice and easy, and the premiums were more affordable than the quotes that I received from other pet insurance companies.

Insurer: Prudent Pet

By: Amanda Clear

September 24, 2025

Typical insurance company

Typical insurance company that will spend an inordinate amount of time and energy (money) into looking to deny your claim. I got the 30 days free when registering my dog and by happenstance had a claim..urinary tract infection for a female puppy and they arbitrarily claimed it was a congenital defect. The Vet said no way. Not worth the fight since I will not be renewing and definitely not worth your money to get this insurance.

Insurer: AKC

By: Mitch Jaurena

September 24, 2025

Scam Alert for Pets Best

I submitted $800 worth of claims. Wellness, shots, an early and meds. It took them over a month to get back to me via email to advise they denied all claims. This company is a total fraud. I paid my premium every month for over a year and received absolutely no benefit from it. Don't trust this company.

Insurer: Pets Best

Veterinarian: Lone Rock Veterinary Hospital

By: Jessica

Useful
September 24, 2025

Knowledgeable and Honest Insurance Advisor

So thankful for Nadine's (Van Ness) knowledge, honesty, and patience assisting me in getting insurance for our Fench Bulldog, Lucy. I was on the fence, not sure it was worth the money, worth the "effort" (having to submit my own claims). My rational mind told me it was the right thing to do but the emotional me wants to believe that Lucy won't suffer breed-specific illnesses. Nadine shared some medical experiences with her bulldog, and said what I really needed to hear; that as a friend, as a fellow bulldog owner, I need insurance (whether with Fetch or someone else). She answered all my questions, took my order over the phone and highlighted the fine details that I likely would have skipped signing up on line. I appreciate ALL of that. Thanks for helping make the discission and walking me through the policy Nadine.

Insurer: Fetch

By: Marylou

September 23, 2025

Stay away! It is a scam

Insured my dog 7 years ago with no problems and no preexisting conditions (which was their criteria). Have been paying my premium on time (almost $20,000 in the past 7 years). My dog is 16 years old, very healthy, for the first time took him to the ER for vomiting and dehydration. Filed a claim and Healthy paw denied my claim stating he has preexisting condition. It is untrue. They did not take the time to review the bill and trying very hard to deny any payments. This is the first time I am filing a claim for $2,300 (the cost of ER) and they are not paying. I have canceled my insurance with them. what is the point of having insurance? My dog was in good health up until last week, got the insurance for precaution as he is aging.

Insurer: Healthy Paws

By: Valentina Sahakian

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