Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


Verified November 25, 2025

I am enjoying my experience with this…

I am enjoying my experience with this pet insurance. Best price.

Insurer: Nationwide

By: customer

November 25, 2025

The app doesn’t work correctly

The app doesn’t work correctly. It doesn’t allow you to type a question or answer a question that the bot asks. The premium is so high that the amounts reimbursed makes it not worth having. It is the biggest regret I’ve ever had with an insurance policy.

Insurer: Fetch

By: Brendan Ortenzi

November 25, 2025

Easy to sign up, detail summary before commit could be better

Was easy to sign up online and straightforward. It would be nice if there was a better detail of the insurance sign up summary before committing. The sign up left me second guessing myself and having to restart the quote and sign up. Very little to no human to human communication which to some may be good and not great for others

Insurer: Sonnet

By: Jay

Verified November 25, 2025

easy and great price

easy and great price. will save me a bundle

Insurer: Prudent Pet

By: Paulie B

Verified November 25, 2025

The plans presented were very easy to…

The plans presented were very easy to understand and website was easy to navigate. Price was excellent value

Insurer: MetLife

By: Debra Lehotsky

November 25, 2025

Completely amazing deal and so easy to…

Completely amazing deal and so easy to sign up. Switched from TD - who’s home insurance rates had become offensive.

Insurer: Sonnet

By: Andrew

Verified November 25, 2025

Fast service

Reimbursement is always fast. I appreciate that most things are covered after deductible is met.

Insurer: MetLife

By: Leo's mom

November 25, 2025

I’m extremely disappointed with Pumpkin…

I’I’m extremely disappointed with Pumpkin Pet Insurance and would not recommend them to other pet owners. I brought my cat to the vet after he threw up one time. My vet performed blood work, monitored him, and cleared him — nothing serious or chronic was found. One time. My cat threw up several times and became dehydrated.  We had to take him to emergency room after seeing his vet to get fluids. Despite this, Pumpkin denied the  entire claim, stating that the issue was considered a pre-existing condition.   This is extremely frustrating because my cat was evaluated by a licensed veterinarian and medically cleared with no ongoing condition, yet Pumpkin still refused coverage. If a single incident of vomiting can be twisted into a reason to deny legitimate care, then what are you really paying for? I get pet insurance for peace of mind, not to fight over basic emergency care when something unexpected happens. Instead of support during a stressful moment with my pet, I was left dealing with paperwork, excuses, and a denial. Save your money and look elsewhere — when it actually matters, they won’t be there for you

Insurer: Pumpkin

By: Christine Sodikoff

November 25, 2025

Fetch insurance is a bad company. Go elsewhere.

We didn’t find much use for this plan so we decided to cancel. My wife went to cancel and thought she did but we still got charged. She called back and they said they need the main policy holder to cancel. But they didn’t tell my wife that when she initially called. They won’t refund us the months that we wanted to cancel and thought we did. Disappointed in the customer service.

Insurer: Fetch

By: Matt

Useful
Verified November 25, 2025

Dishonest customer service

Dishonest customer service. They canceled the coverage for one of my two dogs and then doubled the premium. They did this because he turned 7 years old. They lied that payment hadn't been made when the premium has always been set to auto withdrawal from my bank account and payment had been withdrawn for my six year old dog. Very sketchy and unethical.

Insurer: Nationwide

By: Tapper's Mo

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