Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I am enjoying my experience with this…
I am enjoying my experience with this pet insurance. Best price.
Insurer: Nationwide
By: customer
The app doesn’t work correctly
The app doesn’t work correctly. It doesn’t allow you to type a question or answer a question that the bot asks. The premium is so high that the amounts reimbursed makes it not worth having. It is the biggest regret I’ve ever had with an insurance policy.
Insurer: Fetch
By: Brendan Ortenzi
Easy to sign up, detail summary before commit could be better
Was easy to sign up online and straightforward. It would be nice if there was a better detail of the insurance sign up summary before committing. The sign up left me second guessing myself and having to restart the quote and sign up. Very little to no human to human communication which to some may be good and not great for others
Insurer: Sonnet
By: Jay
easy and great price
easy and great price. will save me a bundle
Insurer: Prudent Pet
By: Paulie B
The plans presented were very easy to…
The plans presented were very easy to understand and website was easy to navigate. Price was excellent value
Insurer: MetLife
By: Debra Lehotsky
Completely amazing deal and so easy to…
Completely amazing deal and so easy to sign up. Switched from TD - who’s home insurance rates had become offensive.
Insurer: Sonnet
By: Andrew
Fast service
Reimbursement is always fast. I appreciate that most things are covered after deductible is met.
Insurer: MetLife
By: Leo's mom
I’m extremely disappointed with Pumpkin…
I’I’m extremely disappointed with Pumpkin Pet Insurance and would not recommend them to other pet owners. I brought my cat to the vet after he threw up one time. My vet performed blood work, monitored him, and cleared him — nothing serious or chronic was found. One time. My cat threw up several times and became dehydrated. We had to take him to emergency room after seeing his vet to get fluids. Despite this, Pumpkin denied the entire claim, stating that the issue was considered a pre-existing condition. This is extremely frustrating because my cat was evaluated by a licensed veterinarian and medically cleared with no ongoing condition, yet Pumpkin still refused coverage. If a single incident of vomiting can be twisted into a reason to deny legitimate care, then what are you really paying for? I get pet insurance for peace of mind, not to fight over basic emergency care when something unexpected happens. Instead of support during a stressful moment with my pet, I was left dealing with paperwork, excuses, and a denial. Save your money and look elsewhere — when it actually matters, they won’t be there for you
Insurer: Pumpkin
By: Christine Sodikoff
Fetch insurance is a bad company. Go elsewhere.
We didn’t find much use for this plan so we decided to cancel. My wife went to cancel and thought she did but we still got charged. She called back and they said they need the main policy holder to cancel. But they didn’t tell my wife that when she initially called. They won’t refund us the months that we wanted to cancel and thought we did. Disappointed in the customer service.
Insurer: Fetch
By: Matt
Dishonest customer service
Dishonest customer service. They canceled the coverage for one of my two dogs and then doubled the premium. They did this because he turned 7 years old. They lied that payment hadn't been made when the premium has always been set to auto withdrawal from my bank account and payment had been withdrawn for my six year old dog. Very sketchy and unethical.
Insurer: Nationwide
By: Tapper's Mo