Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


September 29, 2025

Insane renewal rates- 25% increase

The coverage looks good but after having this for only a year, we received a renewal for over 25% increase per month. My dog is very healthy and six years old. Never had to file a claim, but moving to just using a savings account versus shelling out $1289 a year in premiums and still handle a $1k deductible.

Insurer: Pumpkin

By: Justin Young

September 29, 2025

Don’t bother

Don’t bother. They didn’t cover anything at all. Appealed it and only got a letter saying it wasn’t covered - including the general exam. Save your money for the vet bill instead of paying this no good insurance.

Insurer: ASPCA

By: Jen Whitney

September 29, 2025

Had to contact multiple times

When my pup contracted a respiratory infection, Figo dragged their feet and told me conflicting information. I kept getting emails that I did not have the required documentation yet when I would chat online with a representative I was told I did. The amount of documentation required was insane as well. I uploaded approximately eight different medical documents just for one single visit. I had to keep calling my Vet and asking for more documentation. at this point, my claim has not even been processed, and Figo gives a 10 day window to provide supporting documentation before closing the claim. I have one day left. I think they are trying to stall me until the window closes. do not recommend the monthly price they offered was too good to be true.

Insurer: Figo

Veterinarian: VCA Yorba Regional Animal Hospital

By: Kathryn

Useful
September 29, 2025

Smooth and Reliable Pet Insurance Experience

Filing a claim was quick and hassle-free, and the reimbursement was processed exactly as promised in the policy. It gave me peace of mind knowing I could count on the coverage when I needed it most.

Insurer: Pets Best

Veterinarian: Southeast Veterinary Neurology

By: Ida

Useful
September 29, 2025

Pets Best…Best Pet Insurance company

Have insured our dogs with Pets Best for over five years. The entire experience has been exactly as hoped. Starting with choices on policy preferences and pricing. Onto claims submission and payment. In every case Pets Best is five stars. We are so glad to have made the decision to insure with Pets Best.

Insurer: Pets Best

By: Edward Majewski

September 28, 2025

The worst

The worst . Very disappointed. They take the premium by never pay out .

Insurer: Embrace

By: Donna G

September 28, 2025

I would give this a 5 but I just signed…

I would give this a 5 but I just signed up and have no idea how they will perform when I need them. Beyond that, they offer a vast array of coverage including unlimited which I need for my Savannah cat. Better safe than sorry paying a huge vet bill.

Insurer: Embrace

By: Erik Radcliffe

Verified September 28, 2025

Personal servce, good product, reasonable price

I was impressed that I was able to speak to someone (not AI), they were very polite and helpful and ;your prices/coverage were reasonable and within my price range.

Insurer: Prudent Pet

By: shoppingcartamgmail.com

September 28, 2025

80% increase with no claims

PetsBest just raised my insurance by 80% when I had no claims in over two years! This is outrageous, and may be related to the fact it was sold to another company last year, so we can expect more denied claims as they try to increase profits. If you have a claim, they will never pre-approve it. Their tactic is "submit and then we'll see", so if they deny it, you will have to spend thousands out of pocket. Only had one claim about three or four years ago, and this was very unnerving. This 80% increase from one year to the next is the last straw. I cannot trust they won't keep doing the same. As it tends to happen, their support team was of no help.

Insurer: Pets Best

By: Paul

Verified September 28, 2025

Clear pricing and prompt claim reimbursement

The pricing is transparent to choose the level of coverage that fits your financial circumstances. Processing of claims is simple online, and the payment is prompt. I value pet insurance primarily for unexpected large expenses, such as my dog's recent foot surgery. It's nice to know the coverage is there when needed.

Insurer: Spot

By: Barbara Hendrix

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