Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,262 total
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Very easy to file a claim and payment…
Very easy to file a claim and payment was quick.
Insurer: MetLife
By: customer
Very happy with Spot Pet Insurance
We've been very happy with Spot Pet Insurance. They have many coverage options at competitive prices. If you need to submit a claim, it's an easy process. If you need customer service, they are very helpful.
Insurer: Spot
By: B C
Do NOT use this company!
I’ve purchased pet insurance for the past 5 years for 3 different dogs… I’ve had polices with Spot, Pets Best, Embrace, and Fetch, and Embrace has THE most predatory contract language I’ve EVER seen! It’s extremely vague so it can be interpreted to benefit the company… which in itself is normal practice for insurance companies to protect against fraud… however, Embrace routinely EXPLOITS that vague jargon to deny LEGITIMATE claims, which is something only predatory companies do! Seriously READ through their BBB complaints before you even think about buying a policy through them! Embrace will use ANY excuse possible to deny claims as preexisting or congenital/hereditary, even against the word of the EXAMINING and/or treating veterinarians… if your pet has ANY vague symptom documented (ie a one time incident of vomiting, diarrhea, runny nose, inflamed skin, etc) in their past medical records Embrace adjusters WILL link those past symptoms to their current condition somehow, even if your vet outright states they’re not related… mark my words! I purchased a one year policy from Embrace for one of our puppies and paid for the entire year up front… luckily I saw how horrible they are first hand (we only submitted 2 total claims, both to only count against the annual deductible w no reimbursement requests and it took over 2 months to process, getting one denial and one partial reimbursement and I RAN) and switched to a better company as soon as renewal time came! I consider myself lucky they showed me who they were before any harm was done… our puppy was < 1 year old when we got that policy and we ended up getting another puppy a year later and thankfully knew to stay far away from Embrace. However, a couple months ago our (young adult) daughter purchased a policy through embrace for a senior shelter dog she adopted, and as soon as she told me where she got it I made her cancel immediately and purchase a Pets Best policy instead! It’s lucky she did, because months later they finally completed the “medical review” she requested upon purchase (guess they didn’t realize she had canceled the policy), and that language was even MORE predatory than their general contract language if you can believe it! The way Embrace’s medical review was worded would’ve made it possible to deny ANY claim they wanted to! Seriously, she might as well have purchased an accident only policy at that point because her “illness” policy was absolute GARBAGE… she thanked us profusely after seeing that and said she’d tell all her friends to stay away from embrace too. Also… as for their alleged high payout rate, don’t forget they include PARTIAL reimbursements! It’s yet another shady practice of theirs. But if you submit a claim for a $5,000 ER visit and they pay the $80 examination fee and deny the rest, I really don’t think the fact they covered that one small fee will be much comfort now will it? Ask what their FULL reimbursement % is, I guarantee it’s probably a FRACTION of their partial payout rate. STAY AWAY from this predatory company!! Because if you still choose them after reading our reviews (and rumor has it they have embrace employees write good reviews too btw, read BBB complaints/reviews) and get ripped off then it’s on you. Embrace is as shady as insurance gets! Go with Pets Best, Spot, or Fetch…I’ve had all three and they’re ALL way more trustworthy!! Spot’s the best as far as customer satisfaction, but they’re also one of the most expensive… Pets Best is the best compromise between affordability and customer satisfaction, imo.
Insurer: Embrace
By: Angela Christine
Trupanion pet insurance is a lifesaver!!
Trupanion pet insurance is just amazing! We got it for our Dachshund 3 years ago and we are so glad we did. We didn’t need until just recently when he needed back surgery for IVDD. Trupanion paid a majority of the bill and we only had to come out of pocket a small amount. We are so thankful for Trupanion! We highly suggest you get Trupanion for your pet!
Insurer: Trupanion
By: Leslie
It’s simple
It’s simple, had had nice savings
Insurer: Trupanion
By: ALI DUPRIX
Simply THE best
We have recently experienced a very stressful period with our dog. Over the more than 2 months it has taken to help him successfully recover, ASPCA Pet Health Insurance has nothing short of a blessing! Previously, we did not insure pets, but now being retired and on a limited/fixed income, decided to when we added Rufus to our little family. During this difficult time, ASPCA was amazing. The claim filing process is simple, the response time is outstanding, and the coverage is superb AND affordable! We live in true "dog lover country" here and I recommend ASPCA whenever I can!! In a time of automated/AI driven unresponsive service providers, it has been a joy to quickly and EASILY reach a real person when necessary and get clear, concise assistance. THANK YOU for providing THE best customer service!
Insurer: ASPCA
By: Charmene Wellerritter
Reasonable prices
Reasonable prices and great coverage
Insurer: MetLife
By: Desiree Garza
Increased my insurance midterm
Increased my insurance midterm
Insurer: Sonnet
By: TARANVEER SINGH
Weird lying algorithm that generates random rates
Weird lying algorithm that generates random rates each time I do a new qoute for the same thing.
Insurer: Sonnet
By: Drew
Incorrect Claims Adjustments and Denials
If I could Healthy Paws Pet Insurance zero stars I would. Their claims adjuster rushed to review and approve/deny and mistakenly deny claims in record-time, only to delay 15 business days to correct their mistake. Insurance is EXPENSIVE... they want $300/month for a healthy dog with zero surgeries. RIDICULOUS. AVOID AT ALL COSTS!!!!!
Insurer: Healthy Paws
By: Jessica