Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,262 total
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Never say you'll never need it
Never say you'll never need it! Our dog got sick unexpectedly, week after week, and the expenses started piling up. I had been paying for the insurance for almost 2 years without needing it and now I get to enjoy the benefits. It's such a peace to know SPOT has had our back and that the financial burden is lifted.
Insurer: Spot
By: Ana Kosaka
Quick and easy to sigh up
Quick and easy to sigh up. The prices are very affordable and the policy offers more than a lot of other companies.
Insurer: MetLife
By: Debora Dolfi
Some of the worst customer service I've…
Some of the worst customer service I've ever experienced. In an emergency situation I was told by the online chat agent that I needed to speak with a supervisor over the phone and that I would get a call from them in, at most, 48 hours, which was already frustrating, but that I was listed as priority since it was an emergency so it would probably only be 4 or 5 hours. It actually took them 8 days. 8 working days. Completely useless. They were rude, dismissive, and actually found some pretty creative ways to make everything worse, such as cancelling my refund cheque (which took 6 weeks to arrive) the day before it arrived, just to then issue another one (which took another 6 weeks to arrive). If you want a company that actually cares about pets or humans, this is not it.
Insurer: Fetch Canada
By: Meghan Macdougall
Spot is the BEST!!!!
Spot is the best pet insurance that i have found. To offer 80% back on all expenses is a major plus.
Insurer: Spot
By: Rasheen Castro Sarmiento
Cost duplicated in 5yrs
I insured my pet under the understanding that they wont increase the cost given my dog age, coincedentally, as my dog gets older the premium has almost duplicated. Luckily in 5 years i never had to submit a claim so i cannot say wheter they do pay or no. For reference, this is what i paid for a mixed rottweiler since we got her at 2yrs old 2021-$109 2022-$110 2023-$124 (13% increase y/y) 2024-$157 (27% increase y/y) 2025-$188 (20% increas y/y) 2026-$220 (17% increas y/y) From 2021 to 2026 the insurance increased duplicdated (101%)
Insurer: Trupanion Canada
By: Sonia Torres
Satisfactory
It absolutely no problem filing a claim for my pets wellness visit. I also carry emergency for my pet as well. I think the price is is reasonable I think the reimbursement is reasonable as well. Everything is super simple. I’m able to submit stuff through my phone to make it easier. Everything is told to you upfront. My pet insurance isn’t accepted through the vet so I have to submit the claim after I pay, which was stated ahead of time and I had no problem getting reimbursed super simple great experience..
Insurance cost duplicated
I insured my pet under the understanding that they wont increase the cost given my dog age, coincedentally, as my dog gets older the premium has almost duplicated. Luckily in 5 years i never had to submit a claim so i cannot say wheter they do pay or no. For reference, this is what i paid for a mixed rottweiler since we got her at 2yrs old 2021-$109 2022-$110 2023-$124 (13% increase y/y) 2024-$157 (27% increase y/y) 2025-$188 (20% increas y/y) 2026-$220 (17% increas y/y) From 2021 to 2026 the insurance increased duplicdated (101%)
Insurer: Trupanion Canada
By: Sonia
Early sign up and great price for the…
Early sign up and great price for the need of my new pet.
Insurer: Prudent Pet
By: bradsnedegaryahoo.com
Cover over half of my pet expenses
Cver over half of my pet expenses. Reimbursement is process quickly especially using acch.
Insurer: Spot
By: Laura