Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
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This has got to be the easiest way to protect my dog.
This has got to be the easiest way to protect my dog. I recently switched companies because of a huge price increase with the plan I had. I was very nervous about picking a new company. I have had the easiest transition. When I had questions to set up my account the customer service was extremely helpful. And now all I do is complete a claim and within days I have emails confirming they are working on it and just as quickly I have my reimbursement deposited into my account. I couldn’t be more satisfied.
Insurer: MetLife
By: customer Gina
Always prompt replies and payment
Always prompt replies and payment. The only draw back is increased pet insurance every year.
Insurer: MetLife
By: CAROLYN ROBLES
2 years with Spot Insurance coverage
I've had my dog and cat covered with SPOT since 2023. Their coverage is wide and still on the affordable side compared to other insurance companies. I recently received a significant reimbursement for a procedure my cat had, and I could not be happier! I don't plan on ever moving to another insurance company and highly recommend it to those who would like a reliable company and some help with vet bills!
Insurer: Spot
By: Emilia Torrellas
Great value, Great service, Great coverage
I have recommended MetLife Pet insurance to all my friends. For years I paid into the program my vet offered which basically covered a few office visits and vaccinations at the annual visit. When I explored MetLife Pet insurance, I discovered that many more things were covered like my prescription preventative med (flea, tick, and heartworm) dental services, office visits, prescription dog food, etc. Such a great value and the turnaround time from invoice submittance to payment is great. I am very thankful for this pet insurance; it takes away the worry of money over the welfare of my dogs. Highly recommend!
Insurer: MetLife
By: Melissa
Reliable pet insurance
Pets best is a highly rated insurance company, and we have had apositive experiences with this company, though it is not cheap, they're thorough, and prompt in communication, and claim payments. We have had to jump through some hoops, in the past, but it seems like things are smoother, now, with our claims. Thanks Pets Best!
I’m on the fence actually
I’m on the fence actually. There are times when I have not received money back and it’s very disappointing. However, they are fast in refunding some of the money spent.
Insurer: Pets Best
By: Robin Newman
HealthyPaws jacked our dog's premium without notice
HealthyPaws client for over 8 years here...They jacked our dog's premium this past month, without notice. I happened to look at my credit card statement and noticed that in one month, our fee went from $101.77 to $469.82! On the AppStore, the description for the HealthyPaws app says to use the app to, "View messages from Healthy Paws about your claims or policy". It seems like your rate rising over 360% would warrant a "message about your claims or policy," however, no message in there. They claim to have sent an email about it, but we never received it, and when they provided a copy of the mail they sent, it was from a different domain than all of our other emails they have sent in the past (a sketchy practice that seems designed to be caught in a spam filter). It's almost like they didn't want their customer to know about the increase ahead of time. So far, they are refusing to rebate the difference while I secure a new policy. I have found a new policy at a much better rate, so I will be dumping them and taking up the refund with my credit card company.
Insurer: Healthy Paws
By: Derek Stanley-Hunt
very good, easy online
easy to file claims online, clear and concise coverages but price/ value could be better then five stars
Insurer: Spot
By: Bielle Gee
MetLife evaluates my dog’s claims…
MetLife evaluates my dog’s claims fairly and quickly.
Insurer: MetLife
By: Melissa
Fast claim service
I bought this pet insurance when my dog was a puppy. He is now 4 years old. He ended up with some type of gastrointestinal intestinal issue and he went to vet and then ER for 3 days. I sent in the receipts and they were so prompt with payment.
Insurer: Embrace
By: Merlie Chavenelle